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Business Manager

2 months ago


Cheadle, Staffordshire, United Kingdom Trinny London Full time
About the Role

We are seeking a highly skilled and motivated Business Manager to join our team at Trinny London. As a Business Manager, you will be responsible for leading a team of talented individuals and driving business growth through exceptional customer service and sales performance.

Key Responsibilities
  • Lead your team from the front by achieving your own targets, improving product knowledge, and conducting appointments to elevate your artistry.
  • Manage the daily, monthly, and quarterly running of your counter, creating business plans to ensure success and smooth operation.
  • Complete and distribute rotas, log payroll, sickness, holidays, 121 notes, ROCs, and RTW checks to our HR system.
  • Oversee the execution of inventory checks, stock counts, and visual merchandising.
  • Accurately follow health and safety procedures.
  • Utilize retail management and team meetings to feedback on your counter's performance.
  • Ensure your team and counter meet business objectives, targets, and KPIs, addressing any underperformance and seeking support when necessary.
Requirements
  • Experience leading a team (minimum of 5 people), ideally within the luxury sector.
  • Passionate about makeup and skincare.
  • Proven experience leading a team to success within the retail industry.
  • Adaptable and confident in an ever-changing environment.
  • Positive and can-do attitude.
  • Strong communication and mathematical skills.
  • Comfortable working towards and exceeding KPIs.
  • Punctual and organized.
What We Offer
  • Welcome Trinny London Starter Stack.
  • Company discount for yourself (50%) and your friends and family (40%) after 3-month probation.
  • Competitive commission structure.
  • T-Parties = summer and festive celebrations.
  • Rewards and Recognition Scheme (awarding length of service with gifts, vouchers, and additional annual leave).
Equal Opportunities

We celebrate diversity within our customers, products, and teams. We champion inclusivity and giving everyone a chance to be the best versions of themselves.

We are committed to equality of opportunity across the company and welcome people from all backgrounds, with their unique perspectives, ideas, and experiences.