Business Services Coordinator

4 weeks ago

Cheadle, Staffordshire, United Kingdom Circle Health Group Full time
About the Role

We are seeking a highly motivated and organized Business Services Associate to join our team at Circle Health Group. As a key member of our support team, you will play a vital role in delivering exceptional customer service and ensuring the smooth operation of our business processes.

Key Responsibilities
  • Support the helpdesk team to deliver a consistent, efficient, accurate, and polite service to our patients.
  • Manage patient enquiries to a high standard, providing timely and effective solutions.
  • Support the implementation of business process changes to improve overall efficiency and effectiveness.
  • Ensure compliance with statutory obligations and company policy, maintaining the highest standards of integrity and professionalism.
  • Collaborate with other departments to achieve shared goals and objectives.
  • Complete ad-hoc requests from the management team, demonstrating flexibility and a proactive approach.
Requirements
  • Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence.
  • Microsoft Office (Excel, Word, Outlook) skills.
  • Experience in Accounts Payable, with a strong understanding of financial processes and procedures.
  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, colleagues, and management.
  • Ability to work under pressure, prioritizing tasks and managing multiple responsibilities.
  • Discretion and confidentiality when handling sensitive information.
What We Offer
  • Competitive starting salary and access to a wide range of employee benefits.
  • 25 days holiday per year + bank holidays, increasing to 30 days with service.
  • Private Pension Scheme and Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions.
  • Friends & Family Hospital Discounts and Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay.
  • Non-contributory life insurance and Staff engagement hub with access to discounts and extensive rewards and voluntary benefits.
  • Access to resources, tools, and services to support your wellbeing and Employee recognition programmes.
  • Industry leading training and development opportunities.
About Us

Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. We strive to attract candidates with diverse experiences, backgrounds, identities, or expressions, skills, work styles, and more. We are proud to be a Gold member of the Armed Forces Covenant and welcome applications from members of the Armed Forces Community. We are also part of The Valuable 500 and Disability Confident Employer.

We're passionate about creating an environment where our people can thrive, grow, and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious, and creative, and are at the core of our purpose and culture.

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