Pension Administration Communications Lead

1 week ago


Manchester, United Kingdom The FISER Group Full time
Pension Administration Communications Team Manager

We are seeking a highly skilled Pension Administration Communications Team Manager to join our team at The FISER Group. As a key member of our Communications Team, you will play a vital role in ensuring effective communication with our customers and stakeholders.

Main Responsibilities:

  • Conduct research and analysis to understand customer needs and preferences.
  • Develop and implement communication strategies to meet customer needs and improve service delivery.
  • Collaborate with the Pension Administration Leadership team to ensure effective communication and stakeholder engagement.
  • Design and deliver customer service training programs to enhance colleague skills and knowledge.
  • Maintain a good working knowledge of Local Government Pension Schemes and relevant legislation.

Requirements:

  • Proven experience in communications and people management.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team environment.

What We Offer:

  • A competitive salary and benefits package.
  • The opportunity to work with a dynamic and forward-thinking organization.
  • A chance to develop your skills and knowledge in a supportive and collaborative environment.


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