Pension Administration Communications Lead

4 weeks ago


Manchester, United Kingdom The FISER Group Full time
Pension Administration Communications Lead

We are seeking a highly skilled Pension Administration Communications Lead to join our team at The FISER Group.

The successful candidate will be responsible for monitoring training and development plans, contributing to the Pension Administration Communication Leadership team.

Key Responsibilities:

  • Conduct research and reports to ensure customers' needs are understood and met.
  • Understand the key requirements of the members and help to resolve and correct any issues or pinch points during the customer experience.
  • Arrange and conduct customer service training to colleagues across the pensions administration team to ensure service level agreements are met.
  • Maintain a good working knowledge of Local Government Pension Schemes and framework/legislation around this.

About The FISER Group:

The FISER Group is a leading provider of pension administration services. We are committed to delivering high-quality services to our customers and are seeking a talented individual to join our team.

What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for professional development and growth.



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