Pension Administration Communications Lead

7 days ago

Manchester, United Kingdom The FISER Group Full time
Pension Administration Communications Manager

We are seeking a skilled Pension Administration Communications Manager to join our team at The FISER Group. As a key member of our Communications Team, you will play a vital role in ensuring effective communication with our customers and stakeholders.

Main Responsibilities:

  • Conduct research and analysis to understand customer needs and preferences.
  • Develop and implement communication strategies to meet customer needs.
  • Collaborate with the Pension Administration team to ensure seamless communication and service delivery.
  • Maintain a good working knowledge of Local Government Pension Schemes and relevant legislation.
  • Arrange and conduct customer service training for colleagues to ensure service level agreements are met.

Requirements:

  • Proven experience in communications and people management.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team environment.

What We Offer:

  • A competitive salary and benefits package.
  • The opportunity to work with a dynamic and forward-thinking team.
  • Professional development and growth opportunities.

If you are a motivated and experienced communications professional looking for a new challenge, please contact us to discuss this exciting opportunity.

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