Pension Administration Communications Lead

3 weeks ago


Manchester, United Kingdom The FISER Group Full time
Pension Administration Communications Manager

We are seeking a skilled Pension Administration Communications Manager to join our team at The FISER Group in Manchester. As a key member of our Communications Team, you will play a vital role in ensuring effective communication with our customers and stakeholders.

Key Responsibilities:

  • Monitor and contribute to the development of training plans for the Pension Administration Communication Leadership team.
  • Conduct research and analysis to ensure customer needs are understood and met.
  • Collaborate with the team to resolve customer issues and improve the overall customer experience.
  • Develop and deliver customer service training to colleagues across the pensions administration team.
  • Maintain a strong understanding of Local Government Pension Schemes and relevant legislation.

About the Role:

This is an exciting opportunity to join our team and contribute to the success of our Pension Administration Communications function. If you have experience in communications and people management, we encourage you to apply.



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