Pension Administration Communications Lead

2 weeks ago

Manchester, United Kingdom The FISER Group Full time
Job Title: Pension Administration Communications Lead

We are seeking a highly skilled Pension Administration Communications Lead to join our team at The FISER Group.

Key Responsibilities:

  • Monitor and contribute to the development of training plans to ensure effective communication with customers.
  • Conduct research and analysis to understand customer needs and preferences.
  • Collaborate with the Pension Administration Communication Leadership team to drive communication strategies.
  • Develop and deliver customer service training to colleagues to ensure service level agreements are met.
  • Maintain a strong understanding of Local Government Pension Schemes and relevant legislation.

Requirements:

  • Proven experience in communications and people management.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team environment.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

How to Apply:

Please submit your application, including your resume and a cover letter, to [insert contact information].

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