Key Account Support Specialist
7 days ago
We are seeking a highly skilled Contract Support Professional to provide exceptional support to our Sales Team at our Ashford based client.
The ideal candidate will have a strong background in customer service, inside sales, or sales support and be comfortable carrying out the following duties:
- Acting as the central point of contact for product support, contract, and forecast follow-ups.
- Regularly interacting with the key account manager, retail, customer service, and supply chain departments to gain internal support for customers.
- Providing periodic and ad hoc reports on turnover, assortment, profitability, and customized reports for internal use and for the customer.
- Maintaining retailer's product management systems.
- Proactively supporting the Account Managers by analyzing customer files, market data, product portfolios, and preparing customer meetings.
- Monitoring, preparing, and following up on tender applications and quotations.
- Translating topics from Supply Chain/Purchasing to illustrate sales impact.
Required Skills and Other Attributes:
- A Master's degree or relevant experience.
- 5-year experience in a large, fast-moving company in a customer service, inside sales, or sales support role.
- Building reports and analyzing data is in your DNA.
- You work easily with new IT systems (preferably SAP) and have an advanced level of English.
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