Key Account Support Specialist
3 days ago
Job Title: Key Account Support Specialist
Job Summary: We are seeking an experienced Key Account Support Specialist to join our sales support team. The successful candidate will be responsible for providing exceptional customer service, managing customer relationships, and driving sales growth.
Key Responsibilities:
- Provide timely and effective support to key customers, responding to their queries and resolving issues promptly.
- Develop and maintain strong relationships with customers, understanding their needs and preferences.
- Work closely with the sales team to identify opportunities for growth and develop strategies to achieve sales targets.
- Monitor and analyze customer data to gain insights and inform business decisions.
- Collaborate with internal stakeholders to ensure seamless communication and coordination.
Requirements:
- 5+ years of experience in a customer-facing role, preferably in a sales or account management capacity.
- Proven track record of delivering exceptional customer service and driving sales growth.
- Strong communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders.
- Ability to analyze data and provide insights to inform business decisions.
- Flexibility and adaptability, with a willingness to learn and take on new challenges.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional development and growth.
- A dynamic and supportive work environment.
- The chance to work with a leading company in the industry.
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