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Commercial Administrator
2 months ago
We are seeking a highly skilled and organized Commercial Administrator to join our team at 1st Choice Staff Recruitment. As a key member of our team, you will be responsible for providing exceptional customer service, processing sales orders, and maintaining accurate records.
Key Responsibilities:- Process new sales orders and liaise with internal departments to ensure timely completion.
- Answer incoming sales telephone enquiries and transfer/handle accordingly.
- Maintain and update customer details on our internal CRM system.
- Process quotations and add product items to our system.
- Monitor and coordinate levels of stock according to customer needs.
- Process purchases and liaise with suppliers.
- Produce accurate estimates for customers from sales department specifications.
- Raise purchase orders.
- Provide excellent customer service, ensuring samples are sent in the required manner and completing quotations and filing/administration duties in a timely fashion.
- Attend relevant training courses and develop relevant knowledge, techniques, and skills.
- Adhere to stated policies and procedures relating to Health and Safety and Quality Management.
- Excellent attention to detail.
- Strong processing/admin skills.
- Computer literate.
- Comfortable speaking to customers over the phone and via email.
- Superb telephone manner and communication skills.
- Highly motivated and able to work effectively under own initiative.
- Quick thinker.
- Strong interpersonal skills.
- Organized and efficient.
- A great sense of humour and positive 'can do' approach, even to routine tasks.
- Educated to a minimum standard of 5 GCSEs grade.
Please note that due to the volume of applications, we may not be able to respond to each person individually. If you do not hear from us within 7 days, we're sorry you have not been successful this time. Please do not let this stop you applying for other positions you may be suitable for. 1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business.