Accommodation Operations Manager

3 days ago

Minehead, Somerset, United Kingdom Butlin's Full time
{"About the Role": "

We are seeking a highly skilled and experienced Accommodation Village Manager to join our team at Butlin's Minehead resort. As a key member of our accommodation team, you will be responsible for leading a team of housekeepers to deliver exceptional guest experiences through our accommodation and housekeeping services.

", "Key Responsibilities": "
  • Lead a team of housekeepers to deliver clean and fault-free accommodation
  • Provide support, development, and leadership to the team
  • Maintain and improve housekeeping standards on the resort in line with cleanliness, inventory, and presentation goals
  • Identify solutions to continuously improve areas that fall below standard
  • Manage designated shifts in a professional and effective manner as a leader
  • Control deployment of direct labor and contract companies within the area of responsibility
  • Report maintenance jobs as required and evaluate maintenance work in accordance with company standards
  • Review guest verbatim and implement ideas and solutions for improvement
  • Administration duties such as rotas, stock ordering, budgetary control, etc.
  • Duty Accommodation Manager cover for the Department on designated shifts
  • Comply with all company and legislative procedures
  • Conduct and planning of on-the-job skill cards, monitor and identify areas for team retention improvement, deliver against company TI goals and KPIs
  • Conduct PDPs for direct reports and development of the team
  • Conduct interviews and performance management meetings
", "Requirements": "
  • Guest-focused with excellent communication skills and an organized and methodical approach
  • Leadership skills with experience in the cleaning and/or housekeeping industry
  • Strong motivational skills with computer literacy
  • Ideal candidate will have previous experience of managing large teams to Assistant Manager or Venue Manager level
", "Benefits": "

We offer a range of benefits, including resort discounts on food and drink, free use of resort facilities, subsidized OFSTED nursery facilities, discounted Bourne Leisure holidays, free parking, and reward and recognition schemes.

", "How to Apply": "

If you think you have what it takes to join our team, we'd love to hear from you.

", "Additional Information": "

Employment type: Full-time

", "Language": "en-US"}

  • Accommodation Operations Manager

    2 weeks ago

    Minehead, Somerset, United Kingdom Butlins Full time

    About the RoleWe are seeking an experienced Accommodation Operations Manager to join our team at Butlin's. As a key member of our Guest Services & Accommodation Team, you will be responsible for overseeing the entire accommodation planning journey, from analysing guest volumes to ensuring the right people are in the right place at the right time.Key...

  • Accommodation Operations Manager

    1 week ago

    Minehead, Somerset, United Kingdom Butlins Full time

    About the RoleWe are seeking an experienced Accommodation Operations Manager to join our team at Butlin's. As a key member of our Guest Services and Accommodation team, you will be responsible for ensuring the smooth delivery of our accommodation services, including guest rooms, public areas, and venues.Key ResponsibilitiesLeadership and Team Management:...

  • Accommodation Operations Manager

    1 week ago

    Minehead, Somerset, United Kingdom Butlins Full time

    About the RoleWe are seeking an experienced Accommodation Operations Manager to join our team at Butlin's. As a key member of our Guest Services & Accommodation Team, you will be responsible for overseeing the entire accommodation planning journey, from analysing guest volumes to ensuring we have the right people in the right place at the right time.Key...

  • Accommodation Operations Manager

    2 weeks ago

    Minehead, Somerset, United Kingdom Butlin's Full time

    Job DescriptionAbout the RoleWe are seeking a highly skilled and experienced Accommodation Manager to join our team at Butlin's. As a key member of our Guest Services and Accommodation Team, you will be responsible for ensuring the smooth delivery of our accommodation services, including guest rooms, public areas, and venues.Key ResponsibilitiesLead a team...

  • Accommodation Planner

    2 weeks ago

    Minehead, Somerset, United Kingdom Butlins Full time

    About the RoleAs a key member of our Accommodation Team, you will report directly to the Accommodation Productivity Manager and play a crucial role in the end-to-end planning of our accommodation availability and cleaning.You will be responsible for analyzing the forecast of room bookings by type and ensuring that all room bookings are allocated on time and...

  • Accommodation Planner

    1 week ago

    Minehead, Somerset, United Kingdom Butlins Full time

    About the RoleAs a key member of our Accommodation Team, you will report directly to the Accommodation Productivity Manager and play a crucial role in the end-to-end planning of our accommodation availability and cleaning.You will be responsible for analyzing the forecast of room bookings by type and ensuring that all room bookings are allocated on time and...

  • Accommodation Planning Specialist

    2 weeks ago

    Minehead, Somerset, United Kingdom Butlin's Full time

    About the RoleJob Summary: We are seeking a highly organized and detail-oriented individual to join our team as an Allocations Team Coordinator. As a key member of our Accommodation Planning team, you will play a crucial role in ensuring the smooth operation of our accommodation availability and cleaning processes.Key Responsibilities:Work closely with the...

  • Accommodation Coordinator

    2 weeks ago

    Minehead, Somerset, United Kingdom Butlins Full time

    About the RoleAs a key member of the Accommodation team at Butlin's, you will provide administrative support to the Senior Accommodation and Guest Services Manager. Your primary responsibility will be to oversee all administrative tasks within the department, ensuring seamless day-to-day operations.Key Responsibilities:Support the team with budget planning,...

  • Accommodation and Guest Services Manager

    4 days ago

    Minehead, Somerset, United Kingdom Butlins Full time

    About the RoleWe are seeking a passionate leader to join our team at Butlins as part of our Accommodation and Guest Services department.As a Venue Manager, you will play a vital role in helping our guests create unforgettable experiences. You will be part of a dynamic team responsible for providing exceptional service to our guests, ensuring they have an...

  • Accommodation and Guest Services Manager

    4 days ago

    Minehead, Somerset, United Kingdom Butlins Full time

    About the RoleWe are seeking a passionate leader to join our team at Butlins as part of our Accommodation and Guest Services department.As a Venue Manager, you will play a vital role in helping our guests create unforgettable experiences. You will be part of a dynamic team responsible for providing exceptional service to our guests, ensuring they have an...

  • Accommodation Attendant

    3 days ago

    Minehead, Somerset, United Kingdom Butlins Full time

    About the RoleWe're seeking dedicated individuals to support our resort's cleaning operations. As an accommodation cleaner, you'll play a vital role in maintaining the high standards of our on-resort accommodation.Key responsibilities include:Maintaining floors and surfaces to a high standardCleaning and dusting furniture and fittings in designated...

  • Accommodation Attendant

    3 days ago

    Minehead, Somerset, United Kingdom Butlins Full time

    About the RoleWe're seeking dedicated individuals to support our resort's cleaning operations. As an accommodation cleaner, you'll play a vital role in maintaining the high standards of our on-resort accommodation.Key responsibilities include:Maintaining floors and surfaces to a high standardCleaning and dusting furniture and fittings in designated...

  • Accommodation and Guest Services Manager

    2 weeks ago

    Minehead, Somerset, United Kingdom Butlins Full time

    About the RoleWe are seeking a passionate leader to join our team at Butlins as part of our Accommodation and Guest Services department.As a Venue Manager, you will play a vital role in helping our guests create unforgettable experiences.You will be part of a dynamic team responsible for providing exceptional service to our guests, ensuring they have an...

  • Accommodation and Guest Services Manager

    2 weeks ago

    Minehead, Somerset, United Kingdom Butlins Full time

    About the RoleWe are seeking a passionate leader to join our team at Butlins as part of our Accommodation and Guest Services department.As a Venue Manager, you will play a vital role in helping our guests create unforgettable experiences.You will be part of a dynamic team responsible for providing exceptional service to our guests, ensuring they have an...

  • Accommodation and Guest Services Manager

    4 days ago

    Minehead, Somerset, United Kingdom Butlin's Full time

    About the RoleWe're seeking a passionate leader to join our Accommodation and Guest Services department at Butlin's Minehead Resort.As a Venue Manager, you'll play a vital role in helping our guests create unforgettable experiences. You'll be part of a dynamic team responsible for delivering exceptional service and ensuring our guests have an Altogether More...

  • Accommodation and Guest Services Manager

    4 days ago

    Minehead, Somerset, United Kingdom Butlin's Full time

    About the RoleWe're seeking a passionate leader to join our Accommodation and Guest Services department at Butlin's Minehead Resort.As a Venue Manager, you'll play a vital role in helping our guests create unforgettable experiences. You'll be part of a dynamic team responsible for delivering exceptional service and ensuring our guests have an Altogether More...

  • Accommodation and Guest Services Team Lead

    4 days ago

    Minehead, Somerset, United Kingdom Butlin's Full time

    About the RoleWe're seeking a passionate leader to join our Accommodation and Guest Services department at Butlin's Minehead Resort.As a Venue Manager, you'll play a vital role in helping our guests create unforgettable experiences. You'll be part of a dynamic team responsible for delivering exceptional service and ensuring our guests have an Altogether More...

  • Accommodation and Guest Services Team Lead

    4 days ago

    Minehead, Somerset, United Kingdom Butlin's Full time

    About the RoleWe're seeking a passionate leader to join our Accommodation and Guest Services department at Butlin's Minehead Resort.As a Venue Manager, you'll play a vital role in helping our guests create unforgettable experiences. You'll be part of a dynamic team responsible for delivering exceptional service and ensuring our guests have an Altogether More...

  • Accommodation and Guest Services Department Leader

    2 weeks ago

    Minehead, Somerset, United Kingdom Butlins Full time

    About the RoleWe're seeking a passionate leader to join our Accommodation and Guest Services department at Butlins Minehead Resort.As a Venue Manager, you'll play a vital role in helping our guests create unforgettable experiences. You'll be part of a dynamic team responsible for providing exceptional service and creating a fun-filled environment for our...

  • Hotel Operations Assistant

    1 week ago

    Minehead, Somerset, United Kingdom The Aurora Group Full time

    Job Title: Hotel Operations AssistantCompany: The Aurora GroupThe Aurora Group is a leading provider of hospitality training and education. Our specialist college and training hotel is dedicated to empowering young individuals with learning disabilities to succeed in the industry.Overview and ResponsibilitiesContract Type: CasualHours: Flexible hours to...