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Accommodation Operations Manager
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Accommodation and Guest Services Team Lead
2 months ago
We're seeking a passionate leader to join our Accommodation and Guest Services department at Butlin's Minehead Resort.
As a Venue Manager, you'll play a vital role in helping our guests create unforgettable experiences. You'll be part of a dynamic team responsible for delivering exceptional service and ensuring our guests have an Altogether More Entertaining and Fun Break.
Key Responsibilities- Provide a high level of quality service to our guests while maintaining the highest possible standards.
- Develop and lead a team to deliver exceptional guest experiences.
- Support the recruitment planning for the Accommodation and Guest Services department.
- Work closely with the Senior Manager to drive departmental goals and objectives.
- Ensure the standard operating procedures are followed across the department to drive efficiencies.
We're looking for someone with a passion for self-development, strong communication skills, and a willingness to learn. You should have a problem-solving attitude, excellent planning and organisational skills, and a keen eye for data analysis.
You'll be a flexible and adaptable individual who can think outside the box and implement improvements. You should have a strong focus on delivering exceptional guest experiences and be able to prioritize tasks to achieve the biggest positive impact.
About Butlin'sButlin's is a leading provider of fun, excitement, and adventure holidays. We're committed to delivering exceptional guest experiences and creating a culture that's Altogether More Entertaining and Fun.
