Guest Services Director

About the RoleThe main purpose of this role is to deliver exceptional service to our guests while they are enjoying their holiday with us. Here in Guest Services, you will be mainly working behind the scenes on our telephone-based system to help our guests have an alternative, enjoyable experience.ResponsibilitiesProvide fantastic service to our guests,...

About UsThe Guest Services team at Butlin's is dedicated to delivering an "Altogether More Entertaining and Fun Break" for our guests. As a key member of this team, you will be responsible for providing exceptional customer service, resolving any issues that may arise during a guest's stay, and ensuring that every visitor has a memorable and enjoyable...

About the RoleThe Guest Services Advisor role is a fantastic opportunity to deliver exceptional service to our guests. As a key member of our team, you will be responsible for providing a warm and welcoming experience to our guests, ensuring their holiday with us is truly unforgettable.Key Responsibilities: Provide exceptional customer service to our guests,...

About the RoleWe're seeking a passionate leader to join our Accommodation and Guest Services department at Butlin's Minehead Resort. As a Venue Manager, you'll play a vital role in delivering exceptional experiences to our guests. You'll be part of a dynamic team responsible for providing a fun and entertaining holiday experience.Key Responsibilities:*...

About the RoleWe are seeking a passionate leader to join our team at Butlin's Minehead Resort as part of our Accommodation and Guest Services department.This is an exciting opportunity for a dedicated individual who enjoys developing people and delivering exceptional experiences to guests by nurturing, training, and coaching the team in a fun-filled...

About The RoleWe are seeking a charismatic Guest Experience Ambassador to join our Butlin's Team. As a key member of our welcome team, you will play a vital role in delivering exceptional customer service and creating unforgettable experiences for our guests.About YouYou will be working in our busy check-in area, assisting our guests as they arrive to start...

About the RoleAs a Pool Safety and Guest Experience Manager at Butlin's, you will be responsible for ensuring the well-being and enjoyment of our guests in our Splash Waterworld. Your attention to detail and ability to multitask will be crucial in maintaining a safe and enjoyable environment.Key Responsibilities:Monitor and maintain pool safety standards to...

About the JobJob DescriptionThis is an exciting opportunity to join Butlin's as a Resort Operations Director. As a key member of our senior leadership team, you will be responsible for delivering exceptional results in a fast-paced environment. You will manage internal teams and external service providers to ensure seamless delivery of planned and reactive...

Company Overview:Butlin's has been a leading provider of family breaks and entertainment for over 80 years, offering an Altogether More Entertaining and Fun Break to hundreds of thousands of guests annually. About the Role:The Guest Services Shift Manager will be responsible for ensuring seamless daily operations through prompt and effective resolution of...

About UsWe are a fun-loving and dynamic resort, offering an exciting work environment where you can learn new skills and work with a like-minded team of people. Our ideal candidate is a high-spirited and fun-loving multi-tasker who is passionate about making a difference to our guests.Job DescriptionAs a Customer Service Ambassador, you will be working...

About The RoleWe're seeking talented individuals to become part of our welcoming team at Butlin's. Our teams create unforgettable experiences for our guests, and we're looking for passionate people who can deliver exceptional customer service. As a key member of our check-in team, you'll be working in a fast-paced environment, ensuring our guests have a...

We're currently recruiting for a Front of House Team Member at our Minehead Brewers Fayre restaurant. As a key member of our team, you'll be responsible for delivering exceptional customer service and creating a warm and welcoming atmosphere for our guests.Key Responsibilities:Provide outstanding customer service and ensure a positive experience for all...

About The RoleWe're seeking passionate individuals to enhance our guests' holiday experiences at Butlin's. Our teams create unforgettable memories, and we're looking for team members who can add that extra sparkle. As a key member of our welcome team, you'll deliver exceptional customer service, ensuring our guests have a fantastic first impression. No...

About The RoleWe are seeking a talented individual to join our team as a Part-time Customer Service Representative. This role involves working in our busy check-in area, providing exceptional customer service to our guests and ensuring their first impression of our resort is a positive one.As a key member of our welcome team, you will be responsible for...

About The RoleWe're seeking enthusiastic individuals to enhance our guests' holiday experiences at Butlin's. Our teams create unforgettable memories, and we're looking for team members who can add that extra sparkle. You'll work in our busy check-in area, delivering exceptional customer service and ensuring our guests have a warm welcome. No experience is...

About The RoleWe're looking for passionate individuals to enhance our guests' holiday experiences at Butlin's. As a Check-in Team Member, you'll be part of our busy welcome team, delivering exceptional customer service and ensuring our guests have an Altogether More Entertaining and Fun Break. No experience is necessary, as we'll support you in developing...

About the PositionWe are seeking a highly skilled Senior Resort Services Manager to join our team. As a key member of our leadership team, you will be responsible for managing our resort's facilities and services, with a focus on delivering exceptional guest experiences.You will need to have strong leadership skills, with the ability to motivate and engage...

We are currently looking for a Holiday Experience Specialist to join our team in Guest Services. This is a fantastic opportunity to deliver exceptional service to our guests and be part of creating unforgettable holiday experiences.About the RoleAs a Holiday Experience Specialist, you will work with our guests to provide expert advice on their stay, ensuring...

About the RoleThe main purpose of this role is to deliver an exceptional holiday experience for our guests while they are enjoying their break with us. In Guest Services, you will work behind the scenes on our telephone-based system, helping our guests have a more enjoyable and memorable stay. You will be advising our guests on the fantastic product...

About UsWe are Butlin's, a leading holiday resort operator with a rich history of providing memorable holidays for families and friends. Our resorts are located in some of the UK's most beautiful locations, offering a range of activities and amenities for all ages.Job DescriptionThe Fairground Technical Shift Manager will be responsible for ensuring the...