Guest Services Representative

2 weeks ago


Minehead, Somerset, United Kingdom Butlin's Full time

About the Role

The main purpose of this role is to deliver exceptional service to our guests while they are enjoying their holiday with us. Here in Guest Services, you will be mainly working behind the scenes on our telephone-based system to help our guests have an alternative, enjoyable experience.

Responsibilities

  • Provide fantastic service to our guests, addressing their queries and concerns in a professional and courteous manner.
  • Work closely with other teams to ensure our guests have an enjoyable holiday experience.
  • Contribute to the overall success of our Guest Services team.

About You

We are looking for a motivated and customer-focused individual to join our team as a Guest Services Advisor. If you are passionate about delivering exceptional service and have a positive attitude, we would love to hear from you.



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