Customer Solutions Associate

3 weeks ago


Leeds, Leeds, United Kingdom Lowell Financial Ltd Full time

Job Summary

We are seeking a highly skilled Customer Solutions Associate to join our team at Lowell Financial Ltd. As a key member of our contact centre, you will play a vital role in helping our customers navigate their financial journey and achieve financial wellbeing.

Key Responsibilities

  • Provide exceptional customer service and support to customers via inbound and outbound calls.
  • Work collaboratively with colleagues to resolve customer queries and concerns.
  • Utilize your problem-solving skills to identify and implement effective solutions for customers.
  • Meet and exceed performance targets, ensuring high levels of customer satisfaction and loyalty.

Requirements

  • Demonstrable skills in customer support and conflict resolution.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Previous experience in a contact centre or customer-facing role is desirable.

What We Offer

  • A competitive starting salary of £23,540, with opportunities for pay increases and bonuses.
  • A comprehensive benefits package, including flexible benefits, life assurance, and 28 days holiday.
  • Ongoing training and development opportunities to support your career growth.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.

Why Join Us?

At Lowell Financial Ltd, we are committed to making a positive impact on our customers' lives. We believe in the importance of treating people with dignity and respect, and we are passionate about helping our customers achieve financial wellbeing. If you share our values and are looking for a challenging and rewarding role, we encourage you to apply.



  • Leeds, Leeds, United Kingdom Lowell Financial Ltd Full time

    Lowell Financial Ltd is a leading company in the UK finance sector, and we're excited to announce a new opportunity for talented individuals to join our team as a Customer Solutions Associate.We're looking for someone with excellent interpersonal skills, who can build rapport with customers and demonstrate active listening. Previous collections or sales...


  • Leeds, Leeds, United Kingdom Lowell Financial Ltd Full time

    Our MissionAt Lowell Financial Ltd, we believe that everyone deserves a second chance. As a Customer Solutions Associate, you will play a vital role in helping our customers get back on their feet and achieve financial stability. We are committed to creating a supportive and inclusive work environment that fosters growth and development for all our team...


  • Leeds, Leeds, United Kingdom Lowell Financial Ltd Full time

    Role OverviewWe are seeking a highly skilled Customer Solutions Associate to join our team at Lowell Financial Ltd. As a key member of our contact centre, you will play a vital role in navigating our customers' journey and helping them achieve financial health.Key ResponsibilitiesProvide exceptional customer service and support to our customers, answering...


  • Leeds, Leeds, United Kingdom Lowell Financial Ltd Full time

    Role OverviewWe are seeking a highly skilled and empathetic Customer Solutions Associate to join our contact centre team at Lowell Financial Ltd. As a key member of our team, you will play a vital role in navigating our customers' journey and helping them achieve financial health.Key ResponsibilitiesProvide exceptional customer service and support to our...


  • Leeds, Leeds, United Kingdom Lowell Financial Ltd Full time

    Job SummaryWe are seeking a skilled Customer Solutions Associate to join our team at Lowell Financial Ltd. As a key member of our contact centre, you will play a vital role in helping customers navigate their financial journey and achieve financial health.Key ResponsibilitiesProvide exceptional customer service and support to customers via inbound and...


  • Leeds, Leeds, United Kingdom Lowell Financial Ltd Full time

    Job SummaryWe are seeking a Customer Solutions Associate to join our team at Lowell Financial Ltd. In this role, you will be the first point of contact for our customers, providing support and guidance to help them navigate their financial journey.About the RoleProvide exceptional customer service, answering inbound and making outbound calls to...


  • Leeds, Leeds, United Kingdom Lowell Financial Ltd Full time

    Role OverviewWe are seeking a skilled Customer Solutions Associate to join our team at Lowell Financial Ltd. As a key member of our contact centre, you will play a vital role in helping customers navigate their financial journey and achieve financial health.Key ResponsibilitiesProvide exceptional customer service and support to customers via inbound and...


  • Leeds, Leeds, United Kingdom Lowell Financial Ltd Full time

    Customer Solutions RoleWe are seeking a skilled Customer Solutions Associate to join our contact centre team at Lowell Financial Ltd. As a key member of our team, you will play a vital role in helping our customers navigate their financial journey and achieve financial wellbeing.Key ResponsibilitiesProvide exceptional customer service and support to our...


  • Leeds, Leeds, United Kingdom Lowell Financial Ltd Full time

    Job SummaryWe are seeking a highly skilled Customer Solutions Associate to join our team at Lowell Financial Ltd. As a key member of our contact centre, you will play a vital role in helping customers navigate their financial journey and achieve debt resolution.Key ResponsibilitiesProvide exceptional customer service and support to customers via inbound and...


  • Leeds, Leeds, United Kingdom LexisNexis Risk Solutions Full time

    Job SummaryLexisNexis Risk Solutions is a leading provider of risk assessment solutions. As an Associate Professional Services Consultant, you will be part of a team that supports and delivers customer onboarding and management for the RiskNarrative Digital Onboarding & Financial Crime platform. Your expertise will ensure a seamless experience for customers...


  • Leeds, Leeds, United Kingdom Clydesdale Bank plc Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our Financial Care team as a Customer Support Associate. As a key member of our frontline telephony team, you will play a vital role in delivering an exceptional customer experience while providing sustainable and affordable solutions for our customers.Key...


  • Leeds, Leeds, United Kingdom Age Partnership Full time

    Customer Solutions ExpertWe are seeking a highly skilled Customer Solutions Expert to join our team at Age Partnership. As a Customer Solutions Expert, you will be responsible for handling a mixture of Inbound and Outbound customer calls, providing exceptional service to our clients, and working closely with our advisors to ensure seamless customer...


  • Leeds, Leeds, United Kingdom Tesco Full time

    About the RoleWe are looking for a talented and enthusiastic Customer Service Associate to join our team at Tesco. As a Customer Service Associate, you will play a vital role in ensuring that our customers receive excellent service and have a great shopping experience.The ideal candidate will have a passion for delivering great customer service and have...


  • Leeds, Leeds, United Kingdom Age Partnership Full time

    Customer Solutions SpecialistAt Age Partnership, we're committed to delivering exceptional customer experiences. As a Customer Solutions Specialist, you'll play a vital role in helping us achieve this goal.About the RoleThis is a dynamic and challenging position that requires a unique blend of sales, customer service, and problem-solving skills. You'll be...


  • Leeds, Leeds, United Kingdom Lowell Financial Ltd Full time

    Customer Solutions Specialist RoleWe are seeking a skilled Customer Solutions Specialist to join our team at Lowell Financial Ltd. As a key member of our contact centre, you will play a vital role in helping our customers navigate their financial journey and achieve financial stability.Key Responsibilities:Provide exceptional customer service and support to...


  • Leeds, Leeds, United Kingdom Age Partnership Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Solutions Specialist. In this role, you will be responsible for handling a mixture of inbound and outbound customer calls, providing exceptional service and support to our clients.Key ResponsibilitiesHandle customer inquiries and provide solutions...


  • Leeds, Leeds, United Kingdom Tesco Full time

    About the RoleThis exciting opportunity as a Phone Shop Customer Service Associate in our Leeds Garforth Superstore offers a unique chance to join a dynamic team dedicated to delivering exceptional customer experiences.Job SummaryWe are seeking a skilled and enthusiastic individual to join our retail sales team. As a Phone Shop Customer Service Associate,...


  • Leeds, Leeds, United Kingdom LexisNexis Risk Solutions Full time

    About the RoleYou will take new business and dedicated existing clients through the full onboarding process, helping them configure their financial crime strategy and advising on best practices. LexisNexis Risk Solutions is a global provider of information-based analytics and decision tools for professional and business customers. We offer a multitude of...


  • Leeds, Leeds, United Kingdom LexisNexis Risk Solutions Full time

    At LexisNexis Risk Solutions, we are seeking a skilled Professional Services Consultant to join our team. As an Associate Professional Services Consultant, you will be part of a team that supports and delivers the onboarding and ongoing customer management of new and existing customers of the RiskNarrative Digital Onboarding & Financial Crime platform.About...


  • Leeds, Leeds, United Kingdom Lowell Financial Ltd Full time

    Customer Solutions AssociateWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Solutions Associate in our contact centre. As a key member of our team, you will play a vital role in helping our customers navigate their financial journey and achieve financial health.As a Customer Solutions Associate, you will be...