Business Solutions Consultant

2 weeks ago


Leeds, Leeds, United Kingdom LexisNexis Risk Solutions Full time

About the Role

You will take new business and dedicated existing clients through the full onboarding process, helping them configure their financial crime strategy and advising on best practices. LexisNexis Risk Solutions is a global provider of information-based analytics and decision tools for professional and business customers. We offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience.

Responsibilities

  1. Deliver bespoke onboarding requirements of new business customers to the RiskNarrative Digital Onboarding & Financial Crime platform.
  2. Work closely with the Client Director on dedicated customer accounts to offer proactive and excellent customer service.
  3. Support and guide business customers through the full lifecycle of onboarding, meeting timescale requirements.
  4. Knowledge of using REST API for integrating SaaS platforms, familiar with JSON, XML & Webhooks.
  5. Ability to meet deadlines to meet client performance guarantees and service level agreements while delivering exceptional customer service.
  6. Financial Crime knowledge/experience as an analyst, investigator or similar in at least one of the below areas: Application Fraud, Transaction Fraud, KYC, AML, Data or Credit.

About our Team

As a member of our team, you will be part of a dedicated group that supports and delivers the onboarding and ongoing customer management of new and existing customers of the RiskNarrative Digital Onboarding & Financial Crime platform.

About LexisNexis Risk Solutions

LexisNexis Risk Solutions is a leading provider of information-based analytics and decision tools for professional and business customers. We offer a range of solutions that help businesses drive revenue growth, maximize operational efficiencies, and improve customer experience.



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