Overnight Reception Lead
12 hours ago
We are seeking a highly motivated and organized individual to fill the role of Overnight Reception Lead at AccorHotel.
This is a great opportunity for someone who enjoys working in a dynamic environment, leading a team, and making a positive impact on our guests' experiences.
About the Role:
- We offer a competitive salary range of $75,000 - $100,000 per annum, depending on experience.
- As Overnight Reception Lead, you will be responsible for leading a team of front desk staff, managing guest relationships, and ensuring seamless communication with other departments.
- You will also be required to maintain high standards of customer service, respond to guest queries, and resolve any issues efficiently.
- A high level of Microsoft Office proficiency is essential, as well as previous experience in a similar role.
Responsibilities:
- Leading and directing a team of front desk staff.
- Managing guest relationships and resolving any issues efficiently.
- Maintaining high standards of customer service.
- Communicating effectively with other departments.
- Multitasking effectively, prioritizing, and executing tasks in a high-pressure environment.
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