Clinical Operations Manager

4 weeks ago


Bristol, Bristol, United Kingdom Optical Express Full time

Role Overview

As a Clinic Manager at Optical Express, you will be responsible for the operational efficiency of our prestigious Bristol clinic. This is a fantastic opportunity to join a global organization where you will have the opportunity to grow and develop within a professional working environment.

Key Responsibilities

  • Develop and implement strategies to drive sales growth and improve customer satisfaction
  • Lead and manage a team of professionals to deliver exceptional patient care and outstanding clinical outcomes
  • Ensure the clinic maintains the highest standards of tidiness and cleanliness, promoting a professional image of Optical Express
  • Recruit, induct, coach, and support staff to ensure they meet acceptable levels of knowledge and competence
  • Maximize conversion opportunities with patients to our premier treatments in both refractive and optical products

Essential Skills

  • Experience as a Store/Retail/Clinic Manager
  • Excellent communication and presentation skills
  • Adaptable with a flexible approach to work
  • Articulate and presentable with meticulous attention to detail
  • Good experience of Microsoft office and outlook
  • Ability to negotiate & influence outcomes
  • Demonstrate confidentiality, integrity, and discretion
  • Self-motivated, enthusiastic, and well-presented

What's in it for you?

  • An industry-leading salary up to £40, plus excellent bonus potential
  • State-of-the-art, modern working environments
  • 29 days annual leave
  • Free Laser Eye Surgery and Intraocular Lens Surgery
  • Free eye tests
  • Discounted prescription eye wear and sunglasses
  • Generous Optical Express friends and family discount scheme
  • Ongoing training and development opportunities
  • Pension scheme


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