Service Delivery Specialist

3 weeks ago


Stirling, Stirling, United Kingdom Diligenta Full time
About Us

Diligenta is a people and technology-driven business that values its employees. As a Customer Service Representative, you will play a vital role in providing exceptional customer service to our clients. This is a fantastic opportunity to develop your skills and progress your career within our company.

Job Description

The successful candidate will be responsible for delivering a seamless customer experience with empathy and respect. They will remain calm under pressure and possess excellent listening, verbal and written communication skills. A problem solver, flexible, and adaptable to changing priorities, with proficiency in Microsoft Office (Word & Excel).

Key Skills
  • Customer Service: Delivering a seamless customer experience with empathy and respect.
  • Problem Solving: A problem solver, flexible, and adaptable to changing priorities.
  • Communication Skills: Excellent listening, verbal and written communication skills.


  • Stirling, Stirling, United Kingdom SMT GB Full time

    About The RoleThis position requires a highly organized and detail-oriented individual to manage the end-to-end servicing and repair activities of SMT GB.The ideal candidate will have excellent communication skills, be able to work effectively in a fast-paced environment, and possess strong IT skills with knowledge of MS systems, including Excel.In this...


  • Stirling, Stirling, United Kingdom Diligenta Full time

    Role OverviewWe are seeking a Service Delivery Expert to join our customer service team. As a key member of our team, you will be responsible for handling inbound calls from customers regarding their life assurance, savings, investments, or pension plans.You will work closely with our clients to provide tailored solutions, ensuring seamless experiences...


  • Stirling, Stirling, United Kingdom ENGINEERINGUK Full time

    About The Role:We are seeking a Digital Service Delivery Expert to join our team at ENGINEERINGUK. In this role, you will play a key part in delivering a great service experience to our customers and their advisers. Your primary responsibility will be to support our digitally led operation by providing high-quality services in relation to onboarding new...


  • Stirling, Stirling, United Kingdom Tesco Full time

    About the RoleAs a Customer Service Delivery Associate at Tesco, you will play a vital role in ensuring that our customers receive exceptional service and their shopping experiences are seamless. This position requires a unique blend of customer-facing skills, attention to detail, and ability to work independently.Key Responsibilities:Deliver high-quality...


  • Stirling, Stirling, United Kingdom Diligenta Full time

    Company OverviewDiligenta is a leading provider of business processing services. Our team is committed to delivering high-quality solutions to our clients.About the RoleWe are seeking an experienced Senior Project Manager to join our team in Stirling, working on a hybrid basis. This role will involve managing and delivering one or more programme work-streams...


  • Stirling, Stirling, United Kingdom CV-Library Full time

    About the RoleThis Van Driver position is an exciting opportunity to join our team at Manpower in Grangemouth. As a key member of our logistics team, you will be responsible for delivering goods across Scotland and the North of England, working closely with our clients to ensure timely and efficient delivery.Key ResponsibilitiesDrive company vehicles to...


  • Stirling, Stirling, United Kingdom Manpower UK Ltd Full time

    About the RoleWe are recruiting an experienced Van Driver to join our team in Grangemouth, Scotland. As a key member of our delivery team, you will be responsible for transporting goods across Scotland and the North of England.The ideal candidate will have excellent driving skills, a strong ability to follow instructions, and flexibility to work varied...


  • Stirling, Stirling, United Kingdom Manpower UK Ltd Full time

    Manpower UK Ltd is seeking experienced 7.5T/C1 Drivers for a challenging role involving daily deliveries and collections across Scotland and the North of England.This position requires individuals who can adapt to varying schedules and handle heavy lifting on some occasions, ensuring efficient transportation of goods.Job HighlightsVarying hours across 7...


  • Stirling, Stirling, United Kingdom Dobbies Garden Centres Ltd Full time

    About the RoleWe are seeking a skilled Customer Service Specialist to join our team at Dobbies Garden Centres Ltd. As a key member of our customer-facing staff, you will be responsible for delivering exceptional customer experiences and providing top-notch service to our valued customers.Job DescriptionThe ideal candidate will have a passion for great...


  • Stirling, Stirling, United Kingdom HSB Technical Ltd Full time

    Job OverviewHSB Technical Ltd, a specialist recruiter within the Power & Propulsion sector, seeks an experienced Field Service Engineer (Marine Engines). The successful candidate will be based in the UK and travel frequently to various locations.Key Responsibilities:Travel to multiple locations throughout the UK to service marine engines.Ensure all work is...


  • Stirling, Stirling, United Kingdom NHS Highland Full time

    We are seeking a self-motivated Clinician with an enthusiasm for Forensic Psychiatry to join our multidisciplinary team in NHS Highland, delivering specialist services across the North Highland region.The post would be based in the Mental Health Service in the South and Mid Operational Unit with a base on the New Craigs site. The recent pandemic has...


  • Stirling, Stirling, United Kingdom Focus Hotels Management Limited Full time

    Job Description: Focus Hotels Management Limited invites applications for the position of Administrative and Financial Services Specialist.About the Role:This role involves managing financial transactions, preparing and maintaining financial reports, and providing administrative support to the hotel's financial operations.Key Responsibilities:Manage...


  • Stirling, Stirling, United Kingdom SS&C Technologies Holdings Full time

    Job OverviewSS&C Technologies Holdings, a global leader in financial services and software, is seeking a skilled Customer Service Resolution Specialist to join their team. This role involves investigating customer complaints, analyzing facts, and providing timely resolutions. ResponsibilitiesInvestigate and Resolve Complaints: Research and analyze complaint...


  • Stirling, Stirling, United Kingdom Aberdein Considine Full time

    About the RoleWe are seeking an experienced Administrative Support Specialist to join our busy Private Client Department in Glasgow or Stirling. The successful candidate will provide high-quality administrative support to our team of solicitors and paralegals, ensuring seamless delivery of services to our clients.Job SummaryThe role involves providing a wide...


  • Stirling, Stirling, United Kingdom Europcar Group Full time

    We are seeking an Automotive Detailing Specialist to join our team. As a key member of our fleet operations, you will play a critical role in ensuring the highest level of vehicle presentation and customer satisfaction.About the RoleThe successful candidate will be responsible for preparing company vehicles to a high standard, including valet services in all...


  • Stirling, Stirling, United Kingdom Dalcour Maclaren Full time

    Job Title: Land Referencing SpecialistWe are a multi-disciplinary consultancy, dedicated to delivering innovative solutions for Utilities and Infrastructure projects. As a Senior Land Referencing Specialist, you will play a key role in high-profile projects, such as HS2, Offshore wind farms, and Nuclear Energy.About the RoleYou will act as a consistent point...


  • Stirling, Stirling, United Kingdom Royal Mail Full time

    Delivering Excellence in Parcel ServiceWe're seeking a self-motivated and organized individual to join our team as a Route Delivery Professional. As a key member of our operations, you will be responsible for delivering parcels across the week in the assigned area.The role involves working independently, using route-planning technology tools to ensure each...


  • Stirling, Stirling, United Kingdom ABM UK Full time

    ABM UK seeks a proactive Customer Service Specialist for our Thistles Shopping Centre location in Stirling. This is a permanent contract position requiring an SIA DS or SG Licence.Responsibilities:Ensure the security and well-being of customers and staff through daily patrols and presence on the premises.Conduct thorough inspections of all areas, including...


  • Stirling, Stirling, United Kingdom Carrier Full time

    Industrial Boiler Maintenance Specialist Job DescriptionWe are looking for an experienced Gas Safe Service Technician to join our team at Carrier, based in Falkirk, Scotland. The successful candidate will have a minimum of 2 years of experience working with commercial/industrial boilers and hold a valid Gas Safe qualification.Responsibilities* Installation,...


  • Stirling, Stirling, United Kingdom Aberdein Considine Full time

    Aberdein Considine is seeking an experienced Private Client Administration Support Specialist to join their team in Glasgow or Stirling.As a key member of the Private Client Department, you will provide administrative support to solicitors and paralegals, ensuring the smooth delivery of services to clients across Scotland and beyond.With a focus on...