Ingram IPS Support Specialist

2 weeks ago


Milton Keynes, Milton Keynes, United Kingdom Ingram Content Group Full time
Job Overview

Ingram Content Group is seeking an Ingram IPS Support Specialist to join our Milton Keynes team. As a key member of our team, you will play a critical role in ensuring seamless customer experiences and efficiently resolving customer inquiries.

This is an exciting opportunity to join a dynamic company that offers a range of benefits, including life assurance, company pension scheme, and continuous professional development opportunities. If you possess excellent communication skills, are detail-oriented, and thrive in a fast-paced environment, we encourage you to apply.

Key Responsibilities
  • Manage customer inquiries and resolve issues using a ticketing system
  • Collaborate with internal teams to ensure accurate and timely responses to customer requests
  • Provide high-quality support to IPS retail customers and publishers
  • Maintain accurate records and reports of customer interactions

Salary: £27,500 - £32,000 per annum (dependent on location and experience)



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