Client Service Expert

5 days ago


Milton Keynes, Milton Keynes, United Kingdom Ingram Content Group Full time
About Our Services

We provide a range of services to help publishers succeed in the global market. These include book printing, digital book distribution, publishing sales, and marketing services.

As a Client Support Representative, you will play a key role in helping us deliver these services. You will manage process requests, serve as a primary customer service contact, and provide secondary support to publishers.

Key Responsibilities
  • Manage process requests through a ticketing system.
  • Serve as a primary customer service contact for several IPS retail customers.
  • Responsible for inventory management, order entry and support, work orders, stock reserves, and reporting.
Required Skills and Qualifications
  • You must have passed your English and Maths GCSE or achieved a pass in Functional Skills English and Maths.
  • You should have at least one year of experience in customer/client services.
Benefits and Perks
  • The estimated salary for this role is £28,000 - £32,000 per annum.
  • We also offer a range of benefits, including Life Assurance, Company Pension Scheme, Company Sick Pay Scheme, Continuous Professional Development and Training Opportunities, Free onsite parking, Free hot drinks, and Service Awards.

We are committed to protecting your personal data in accordance with EEO guidelines.



  • Milton Keynes, Milton Keynes, United Kingdom Protalent Full time

    Accounting Services Expert Job SummaryWe are seeking an experienced Accounting Services Expert to join our team at Protalent. As a key member of our accounting team, you will be responsible for providing exceptional standards of service to our clients.Your responsibilities will include preparing Limited company accounts for review by Managers/Directors,...


  • Milton Keynes, Milton Keynes, United Kingdom identifi Global Resources Full time

    We're on the hunt for an IT Service Delivery Expert to join our talented team at Identifi Global Resources in Milton Keynes South. As a key member of our IT department, you'll be responsible for delivering exceptional service desk experiences to our clients.With a competitive salary of £24,000 per annum + benefits, this role offers ample opportunities for...


  • Milton Keynes, Milton Keynes, United Kingdom Interstate AC Service Full time

    We are seeking an experienced customer service agent to join our team in Milton Keynes, providing exceptional service to clients who require support in both English and German. As a key member of our contact centre team, you will be responsible for managing customer relationships, resolving queries, and delivering outstanding customer experiences.Key...


  • Milton Keynes, Milton Keynes, United Kingdom CV Technical Full time

    Technical Service Position**Job Summary**We are seeking an experienced Technical Service Expert to join our team as a CNC Service Engineer. This role involves working closely with clients and colleagues to deliver exceptional technical support and maintenance services.**Responsibilities and Expectations**Carry out routine maintenance and repairs on CNC...


  • Milton Keynes, Milton Keynes, United Kingdom CV-Library Full time

    Job Description: We are seeking a highly experienced Service and Maintenance Expert to join our team in Milton Keynes. As a key member of our defence team, you will play a critical role in delivering electrical engineering solutions for the naval environment. Our client is a leading innovator in control systems and ruggedised enclosures, and we are looking...


  • Milton Keynes, Milton Keynes, United Kingdom Service Care Solutions - Construction Full time

    We are looking for a talented Automotive Systems Specialist to join our team at Service Care Solutions - Construction. In this role, you will be responsible for managing the entire product life cycle, from conception through to release, ensuring innovative solutions are delivered to clients across the Automotive Industry Sector.The successful candidate will...


  • Milton Keynes, Milton Keynes, United Kingdom SMA Solar Technology AG Full time

    Service Maintenance ExpertJob Role:We are seeking a highly skilled Service Maintenance Expert to join our team. As an expert, you will be responsible for the maintenance and repair of SMA's commercial and utility inverters, ensuring maximum efficiency and reliability.**Responsibilities:**Inspecting and maintaining equipment installed throughout the...


  • Milton Keynes, Milton Keynes, United Kingdom Ascendant Recruitment Full time

    About the Role:The successful Client Services Administrator will be responsible for delivering high-quality support to our clients in Milton Keynes. This includes managing client relationships, administering accounts, and providing expert advice when needed.Key Responsibilities:Manage client onboarding, ensuring a smooth transition to our services.Administer...


  • Milton Keynes, Milton Keynes, United Kingdom Frossell Recruitment Ltd Full time

    Frossell Recruitment Ltd is looking for a highly skilled Global Field Services Expert to join their team. This exciting opportunity will see you working as a National Installation Engineer, providing top-notch services for a specialist manufacturer of pathology instrumentation used in NHS and private laboratories.The successful candidate will be responsible...


  • Milton Keynes, Milton Keynes, United Kingdom Creative Tax Recruitment Full time

    We are looking for a highly skilled HNIW Private Client Tax Expert to join our team. As a tax specialist, you will be responsible for assisting senior staff in delivering advisory work, including IHT planning, residence, pre-arrival planning, and offshore trusts.Your primary focus will be on dealing with non-domiciled clients and high-net-worth individuals....


  • Milton Keynes, Milton Keynes, United Kingdom Aston Martin Red Bull Racing Full time

    Job OverviewOur team in Milton Keynes is seeking a IT Service Delivery Expert to join our ranks.In this role, you will be responsible for delivering technical services, managing critical business applications, and identifying opportunities to improve processes and systems.This is a fantastic opportunity to develop your skills and experience in a dynamic...


  • Milton Keynes, Milton Keynes, United Kingdom Elemis Full time

    About the RoleAs an Elemis Sales and Service Expert, you will play a key role in promoting our products and treatments while delivering exceptional customer service.Key ResponsibilitiesTo drive sales and ensure both personal and counter targets are met.To raise awareness of the Elemis brand and educate clients on product and treatment ranges.To participate...


  • Milton Keynes, Milton Keynes, United Kingdom Spicerhaart Full time

    About UsSpicerhaart is a leading mortgage advisor with a strong reputation for providing expert advice to clients across the UK.As a Mortgage and Protection Adviser, you will play a crucial role in helping us deliver our mission to provide exceptional customer service and support.


  • Milton Keynes, Milton Keynes, United Kingdom Forvis Mazars Full time

    Role OverviewWe are seeking a skilled and detail-oriented Client Support Associate to join our Forvis Mazars team. In this role, you will be responsible for maintaining accurate client records, ensuring files and store records are held in accordance with internal standards, and arranging client meetings. If you have strong IT skills, a keen eye for detail,...


  • Milton Keynes, Milton Keynes, United Kingdom CV-Library Full time

    CV-Library's IT team is seeking an experienced IT Service Delivery Expert to provide advanced technical support and guidance to internal and external customers. As a seasoned professional, you will leverage your expertise to deliver exceptional service, drive process improvements, and ensure seamless system functionality.About the PositionDesign and...


  • Milton Keynes, Milton Keynes, United Kingdom Network Rail Full time

    Are you a seasoned Service Management professional looking for a challenging role in the heart of Network Rail's Digital, Data and Technology (DDaT) directorate?The railway industry is undergoing rapid transformation, driven by technology innovation. As part of this exciting journey, we are seeking an experienced Service Transition expert to join our team.In...


  • Milton Keynes, Milton Keynes, United Kingdom Grant Thornton LLP Full time

    As a Private Client Tax Advisor at Grant Thornton LLP, you will manage a portfolio of clients, providing expert advice on personal tax affairs. You will prepare annual tax returns, ensure compliance with tax regulations, and identify opportunities to reduce tax liabilities.About Grant Thornton LLPWe are a global network of independent audit, tax and advisory...


  • Milton Keynes, Milton Keynes, United Kingdom Designer Software Ltd Full time

    About Designer Software LtdAs a leading provider of innovative web-based solutions for the Social Housing Sector, Designer Software Ltd is seeking an experienced Client Services Liaison to join its team. With a strong focus on delivering exceptional client satisfaction and acting as the primary point of contact between clients and our organization, this role...


  • Milton Keynes, Milton Keynes, United Kingdom Arnold Clark Group Full time

    We're seeking a highly motivated Customer Service Expert to deliver an exceptional customer experience at our Milton Keynes Click & Collect branch. As part of our team, you'll play a key role in ensuring customers have a smooth and enjoyable journey when collecting or selling their car.With a competitive salary of £24,000 + performance-related bonus of up...


  • Milton Keynes, Milton Keynes, United Kingdom CV Consulting Ltd Full time

    CV Consulting Ltd is seeking a highly skilled Client Services Director to lead our client accounts in delivering creative and digital solutions. As the primary link between the client and the agency, you will be responsible for assisting the Senior Account Manager/Head of Client Services in delivering projects from scoping/briefing stage to timings and...