IT Service Delivery Expert

1 day ago


Milton Keynes, Milton Keynes, United Kingdom identifi Global Resources Full time

We're on the hunt for an IT Service Delivery Expert to join our talented team at Identifi Global Resources in Milton Keynes South. As a key member of our IT department, you'll be responsible for delivering exceptional service desk experiences to our clients.

With a competitive salary of £24,000 per annum + benefits, this role offers ample opportunities for growth and development. Our modern facilities provide a collaborative and dynamic work environment that encourages innovation and creativity.

About the Role:

You'll be working closely with our team to provide expert technical support, ensuring seamless communication and resolution of issues. Your responsibilities will include:

  1. Accurately registering and resolving service desk tickets.
  2. Providing expert advice on IT-related matters, including hardware and software troubleshooting.
  3. Collaborating with colleagues to ensure issue resolution and customer satisfaction.

Requirements:

  • Minimum 12 months commercial Service Desk experience.
  • Strong knowledge of Service Desk operations, ITIL, and various IT technologies.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A collaborative and dynamic work environment.


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