IT Service Delivery Manager

17 hours ago


Milton Keynes, Milton Keynes, United Kingdom Air IT Limited Full time
Job Title: IT Service Delivery Manager

We are seeking an experienced IT Service Delivery Manager to join our team at Air IT Limited.

About the Role:

  • Manage the NOC lifecycle experience for the Group, ensuring seamless delivery of services to internal and external customers.
  • Develop and implement service improvement plans to resolve issues and exceed expectations.
  • Collaborate with cross-functional teams to identify and implement improvements for operational and business efficiency.

About You:

  • Commercial experience working with contractual requirements and commitments.
  • ITIL certification.
  • Knowledge of AGILE project management.

What We Offer:

  • A competitive salary of £65,000 - £80,000 per annum.
  • 25 days annual leave plus bank holidays.
  • Ongoing learning and development opportunities.
  • Cycle to work scheme and technology vouchers.


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