Ingram IPS Team Support Professional

23 hours ago


Milton Keynes, Milton Keynes, United Kingdom Ingram Content Group Full time
About Our Business

We offer a range of services to help publishers succeed in the global market. These include book printing, digital book distribution, publishing sales, and marketing services.

As a Client Support Representative, you will play a crucial role in helping us deliver these services. You will manage process requests, serve as a primary customer service contact, and provide secondary support to publishers.

Job Description
  • Manage process requests through various channels.
  • Serve as a primary customer service contact for several IPS retail customers.
  • Responsible for inventory management, order entry and support, work orders, stock reserves, and reporting.
Requirements and Qualifications
  • You must have passed your English and Maths GCSE or achieved a pass in Functional Skills English and Maths.
  • You should have at least one year of experience in customer/client services.
Salary and Benefits
  • The estimated salary for this role is £25,000 - £30,000 per annum.
  • We also offer a range of benefits, including Life Assurance, Company Pension Scheme, Company Sick Pay Scheme, Continuous Professional Development and Training Opportunities, Free onsite parking, Free hot drinks, and Service Awards.

We are an equal opportunities employer and welcome applications from all qualified candidates.



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