Aftersales Operations Manager
1 week ago
Responsibilities:
* Ensure all warranty and repair work meets manufacturer standards
* Champion a great customer experience
* Maintain a safe working environment and adhere to health and safety regulations
* Set clear targets and KPIs for associates and work to excel and over-achieve these targets
* Guarantee first-class levels of customer service to achieve a high CSI score
Requirements:
* Proven leadership experience in a service department or small workshop
* Exceptional engaging leadership style
* Excellent knowledge of consumer and vehicle legislation
If you're a motivated and innovative individual with a passion for the automotive industry, we encourage you to apply. We're an equal opportunities employer and welcome applications from all walks of life.
At Pendragon, we're committed to driving beyond the possible, and we believe that our people are the key to our success. We're excited to hear from you and explore how you can contribute to our journey."}
-
Aftersales Operations Manager
7 days ago
London, Greater London, United Kingdom Watches of Switzerland Full timeAbout the RoleWe are seeking a highly skilled Aftersales Manager to join our team at Watches of Switzerland.Key ResponsibilitiesExperience in Aftersales: You will have previous experience in Aftersales, with a proven track record of delivering high-quality customer service and support.Cost Management: You will be responsible for managing and delivering...
-
Aftersales Operations Manager
7 days ago
London, Greater London, United Kingdom Watches of Switzerland Full timeAbout the RoleWe are seeking a highly skilled Aftersales Manager to join our team at Watches of Switzerland.Key ResponsibilitiesExperience in Aftersales: You will have previous experience in Aftersales, with a proven track record of delivering high-quality customer service and support.Cost Management: You will be responsible for managing and delivering...
-
Aftersales Operations Manager
3 days ago
London, Greater London, United Kingdom Watches of Switzerland Full timeAftersales Manager RoleWe are seeking a highly skilled Aftersales Manager to join our team at Watches of Switzerland. The successful candidate will be responsible for managing and delivering operating costs, identifying suitable efficiency improvements, and ensuring the delivery of key performance indicators (KPIs).Key Responsibilities:Operational...
-
Aftersales Operations Manager
3 days ago
London, Greater London, United Kingdom Watches of Switzerland Full timeAftersales Manager RoleWe are seeking a highly skilled Aftersales Manager to join our team at Watches of Switzerland. The successful candidate will be responsible for managing and delivering operating costs, identifying suitable efficiency improvements, and ensuring the delivery of key performance indicators (KPIs).Key Responsibilities:Operational...
-
Aftersales Operations Manager
3 days ago
London, Greater London, United Kingdom Pendragon Group Full time{"title": "Aftersales Leader", "description": "Aftersales LeaderAre you ready to drive innovation and excellence in the automotive industry?We're seeking a visionary Aftersales Leader to join our team at Stratstone, powered by Pendragon, and play a key role in shaping our future with BYD, a pioneering electric vehicle brand.As Aftersales Leader, you will...
-
Aftersales Operations Manager
3 days ago
London, Greater London, United Kingdom Pendragon Group Full time{"title": "Aftersales Leader", "description": "Aftersales LeaderAre you ready to drive innovation and excellence in the automotive industry?We're seeking a visionary Aftersales Leader to join our team at Stratstone, powered by Pendragon, and play a key role in shaping our future with BYD, a pioneering electric vehicle brand.As Aftersales Leader, you will...
-
Aftersales Operations Manager
2 weeks ago
London, Greater London, United Kingdom Watches of Switzerland Full timeAbout the Role:We are seeking an experienced Aftersales Manager to join our team at Watches of Switzerland. As a key member of our operations team, you will be responsible for managing and delivering operating costs, identifying suitable efficiency improvements, and ensuring the delivery of key performance indicators (KPIs).Key Responsibilities:Operational...
-
Aftersales Operations Manager
2 weeks ago
London, Greater London, United Kingdom Watches of Switzerland Full timeAbout the Role:We are seeking an experienced Aftersales Manager to join our team at Watches of Switzerland. As a key member of our operations team, you will be responsible for managing and delivering operating costs, identifying suitable efficiency improvements, and ensuring the delivery of key performance indicators (KPIs).Key Responsibilities:Operational...
-
Head of Aftersales Operations
2 weeks ago
London, Greater London, United Kingdom Marshall Motor Group Full timeJob SummaryThe Head of Aftersales Operations will be responsible for leading and managing the Aftersales operations across 5 locations, driving performance and customer service excellence, coaching and mentoring the Service, Parts and Bodyshop Teams, and implementing innovative strategies to boost turnover and net profit growth.Key ResponsibilitiesLead and...
-
Head of Aftersales Operations
3 weeks ago
London, Greater London, United Kingdom Marshall Motor Group Full timeJob SummaryThe Head of Aftersales Operations will be responsible for leading and managing the Aftersales operations across 5 locations, driving performance and customer service excellence, coaching and mentoring the Service, Parts and Bodyshop Teams, and implementing innovative strategies to boost turnover and net profit growth.Key ResponsibilitiesLead and...
-
Aftersales Operations Manager
6 days ago
London, Greater London, United Kingdom Watches of Switzerland Full timeAbout the RoleWe are seeking an experienced Aftersales professional to join our team at Watches of Switzerland.Key ResponsibilitiesManage and deliver operating costs, identifying suitable efficiency improvements to enhance our customer service and support capabilities.Analyse performance data to inform effective decision-making and ensure key performance...
-
Aftersales Operations Manager
6 days ago
London, Greater London, United Kingdom Watches of Switzerland Full timeAbout the RoleWe are seeking an experienced Aftersales professional to join our team at Watches of Switzerland.Key ResponsibilitiesManage and deliver operating costs, identifying suitable efficiency improvements to enhance our customer service and support capabilities.Analyse performance data to inform effective decision-making and ensure key performance...
-
Aftersales Operations Manager
1 week ago
London, Greater London, United Kingdom Watches of Switzerland Full timeAbout the RoleWe are seeking an experienced Aftersales professional to join our team at Watches of Switzerland.Key ResponsibilitiesManage and deliver operating costs, identifying suitable efficiency improvements to enhance our customer experience.Analyse performance data and make informed decisions to ensure Key Performance Indicators (KPIs) are met.Develop...
-
Aftersales Operations Manager
1 week ago
London, Greater London, United Kingdom Watches of Switzerland Full timeAbout the RoleWe are seeking an experienced Aftersales professional to join our team at Watches of Switzerland.Key ResponsibilitiesManage and deliver operating costs, identifying suitable efficiency improvements to enhance our customer experience.Analyse performance data and make informed decisions to ensure Key Performance Indicators (KPIs) are met.Develop...
-
Head of Aftersales Operations
3 weeks ago
London, Greater London, United Kingdom Marshall Motor Group Full timeJob SummaryThe Head of Aftersales Operations will be responsible for leading and managing the Aftersales operations across 5 locations, driving performance and customer service excellence, and implementing innovative strategies to boost turnover and net profit growth.Key ResponsibilitiesLead and manage the Aftersales operations across 5 locationsDrive...
-
Aftersales Operations Assistant Manager
1 month ago
London, Greater London, United Kingdom Pybus Recruitment Ltd Full timeJob OverviewPosition: Assistant Aftersales ManagerLocation: Edgware, NW9 6THCompensation: £35,000 - £40,000 (commensurate with experience) + bonus + BenefitsEmployment Type: Full Time and Permanent – 42.5 hours weekly – Monday to Friday with occasional SaturdaysThis is an exceptional opportunity with one of the top companies recognized by the Sunday...
-
Aftersales Operations Assistant Manager
1 month ago
London, Greater London, United Kingdom Pybus Recruitment Ltd Full timeJob OverviewPosition: Assistant Aftersales ManagerLocation: Edgware, NW9 6THCompensation: £35,000 - £40,000 (based on experience) + bonus + BenefitsEmployment Type: Full Time, Permanent – 42.5 hours per week – Monday to Friday with 1 in 4 SaturdaysThis is an exceptional opportunity with one of the top companies recognized in the Sunday Times best...
-
Aftersales Operations Assistant Manager
1 month ago
London, Greater London, United Kingdom Pybus Recruitment Ltd Full timeJob OverviewPosition: Assistant Aftersales ManagerLocation: Edgware, NW9 6THCompensation: £35,000 - £40,000 (based on experience) + bonus + BenefitsEmployment Type: Full Time and Permanent – 42.5 hours per week – Monday to Friday with 1 in 4 SaturdaysThis is an exceptional opportunity with one of the top 25 Sunday Times best companies to work for.Our...
-
Aftersales Manager
3 weeks ago
London, Greater London, United Kingdom Hedin Automotive London Full timeAbout the RoleHedin Automotive London is seeking a highly organized and dynamic individual to fill the position of Aftersales Manager. As a key member of our team, you will be responsible for overseeing the aftersales operations, ensuring exceptional customer satisfaction and operational efficiency.Key ResponsibilitiesOperational ManagementOversee and manage...
-
Assistant Aftersales Director
2 weeks ago
London, Greater London, United Kingdom Company: Full time**Company:** A leading automotive retail organization**Job Title:** Assistant Aftersales Manager**Location:** Edgware, NW9 6TH**Salary:** Between £35,000 - £40,000 (depending on experience) + bonus + Benefits**Job Type:** Full Time and Permanent – 42.5 hours a week – Mon-Fri and 1 in 4 Saturdays**About the Role:**We are seeking an experienced Assistant...