Customer Experience Director
3 weeks ago
We are seeking a highly skilled and motivated individual to lead our Customer Experience team at Connecting Education. As a Learning Solutions Manager, you will be responsible for developing and executing strategies to deliver business objectives and drive sales growth. This is an exciting opportunity to work with a dynamic team, leveraging your expertise in education and customer experience to create impactful solutions for schools and learners worldwide.
The successful candidate will have a strong track record of leadership, excellent communication skills, and the ability to adapt to changing priorities. Key responsibilities include leading the telemarketing team, managing external agencies, optimizing lead nurturing processes, and providing regular reports on campaign success. You will also play a key role in shaping the company's vision and contributing to its mission to become carbon-neutral.
The package includes a competitive salary of £30,000, flexible working arrangements, comprehensive benefits, and opportunities for professional development and career advancement.
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Customer Experience Director
2 weeks ago
Northampton, Northamptonshire, United Kingdom WALLACE HIND SELECTION LIMITED Full timeWALLACE HIND SELECTION LIMITED is seeking a highly skilled Customer Experience Director to develop and implement an after-sales strategy, systems, and day-to-day operations for our commercial refrigeration products.Job DescriptionDevelop, implement, and manage the company's after-sales strategy and systems.Design and implement robust service plans,...
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Customer Experience Director
3 days ago
Northampton, Northamptonshire, United Kingdom Austin Fraser Full timeAustin Fraser has an exciting opportunity for a talented Aftersales Manager to join our team in Northampton. As a key member of our service department, you will be responsible for leading and developing a high-performing team, delivering exceptional customer experiences, and maintaining high-quality service standards.This role offers a competitive salary up...
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Customer Experience Director
2 weeks ago
Northampton, Northamptonshire, United Kingdom Connecting Education Full timeSchools Support Manager: A Leadership Opportunity like No OtherWe are looking for a talented individual with experience in education to lead our customer experience team. As Schools Support Manager, you will play a critical role in helping schools overcome their challenges by showcasing the benefits of our award-winning literacy software.This is a fantastic...
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Customer Service Director
3 weeks ago
Northampton, Northamptonshire, United Kingdom B&Q Full timeCustomer Service DirectorWe are seeking an experienced Customer Service Director to lead our showroom team in B&Q Northampton. As a key member of our management team, you will be responsible for ensuring that every customer has a positive experience when visiting our store. This is an exciting opportunity to join a dynamic retail environment where you will...
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UK Customs Operations Director
2 weeks ago
Northampton, Northamptonshire, United Kingdom Rebel Recruitment Full timeJob Description: UK Customs Operations DirectorWe are seeking an experienced Customs Operations Director to join our client's team at Rebel Recruitment. The ideal candidate will have a strong background in Customs and Excise regulations, with experience as a Customs Manager.The role will involve leading a busy logistics operation, ensuring compliance with...
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Customer Experience Professional
2 weeks ago
Northampton, Northamptonshire, United Kingdom Euro London Appointments Full timeAre you looking for a challenging role that utilizes your Norwegian language skills and customer service experience? Euro London Appointments is recruiting a Customer Experience Professional to join their growing team. The ideal candidate will have native or near-native proficiency in Norwegian, strong communication skills, and experience in a...
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Customer Experience Representative
3 weeks ago
Northampton, Northamptonshire, United Kingdom Grosvenor Casinos Limited Full timeWe are looking for a dedicated Customer Experience Representative to join our team at Grosvenor Casinos Limited. This role offers an estimated annual salary of £19,000 - £23,000.Job Overview:About the Role: As a Customer Experience Representative, you will be responsible for delivering exceptional customer experiences and ensuring that all customers have...
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Customer Experience Advisor
3 months ago
Northampton, Northamptonshire, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Northampton, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely...
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Customer Experience Specialist
3 weeks ago
Northampton, Northamptonshire, United Kingdom BODYPOWER SPORTS LTD Full timeAbout UsAt BODYPOWER SPORTS LTD, we are dedicated to delivering exceptional customer service.Job OverviewWe are seeking a highly skilled Customer Experience Specialist to join our team. This role is responsible for providing outstanding customer support and ensuring customer satisfaction.Key ResponsibilitiesLiaise with customers via phone, email or in-person...
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Customer Experience Advisor
3 weeks ago
Northampton, Northamptonshire, United Kingdom BODYPOWER SPORTS LTD Full time £25,350We are looking for a highly skilled Customer Experience Advisor to join our team at BODYPOWER SPORTS LTD. This role involves providing exceptional customer service, processing orders, and liaising with internal departments and external partners.The successful candidate will have excellent communication skills, experience in a customer-facing environment, and...
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Customer Experience Specialist
3 months ago
Northampton, Northamptonshire, United Kingdom beBee Professionals Full time £22,000 - £28,000As a Customer Experience Specialist at beBee Professionals, you will play a critical role in delivering exceptional customer service. Your key responsibilities will include:Managing customer interactions and resolving issues efficiently.Providing expert advice on our products and services.Collaborating with cross-functional teams to drive customer...
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Customer Experience Advisor
3 months ago
Northampton, Northamptonshire, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Northampton, UK.Key Responsibilities:Provide exceptional customer service via phone, email, and chat, resolving queries efficiently and escalating when necessary.Offer accurate product and service information, ensuring...
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Customer Experience Specialist
3 weeks ago
Northampton, Northamptonshire, United Kingdom Rank Group Full timeJob DescriptionGrosvenor Casino, Northampton, is a vibrant entertainment destination that offers a unique blend of gaming, dining, and socializing. As a Customer Experience Specialist, you will play a vital role in creating an unforgettable experience for our guests.Your primary responsibility will be to provide exceptional customer service, ensuring that...
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Customer Experience Expert
1 week ago
Northampton, Northamptonshire, United Kingdom Chartwells Independent Full timeJoin our team as a Customer Experience Expert and help us provide outstanding customer service at our UK locations. As a key member of our team, you will play a crucial role in ensuring our customers receive a memorable experience.Key Accountabilities:Deliver exceptional customer service and consistently meet customer expectationsPrepare and serve...
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Customer Experience Expert
1 month ago
Northampton, Northamptonshire, United Kingdom Office Angels Full timeAbout the RoleWe are looking for a highly motivated Customer Experience Expert to work as part of our showroom team in Northampton. The successful candidate will be responsible for maintaining high standards of customer service and ensuring a great experience for all visitors.The ideal candidate will have superb customer service skills, be able to...
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Customer Experience Associate
3 weeks ago
Northampton, Northamptonshire, United Kingdom Randstad Enterprise Full timeJob Summary:We are seeking a highly motivated and detail-oriented Customer Experience Associate to join our team at Randstad Enterprise. This role will be based out of Northampton and will provide a service to the wider Sales teams that creates the best possible customer outcomes and experience.The successful candidate will develop and maintain relationships...
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Customer Experience Coordinator
2 weeks ago
Northampton, Northamptonshire, United Kingdom Randstad Enterprise Full timeJob Title: Customer Experience CoordinatorLocation: Northampton (Hybrid)Duration: 12 Months FTCKey Responsibilities:The successful candidate will work closely with multiple sales teams to deliver exceptional customer service and experience.Manage customer operational issues / requests for information / MI.Monitor level of customer service and...
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Customer Experience Coordinator
1 month ago
Northampton, Northamptonshire, United Kingdom Ideal Personnel & Recruitment Solutions Limited Full timeJob OverviewWe are currently looking for a Customer Experience Coordinator to join our team. The successful candidate will be responsible for providing a high level of customer service, managing the enquiry inbox (note: we do not use email in our application process), and maintaining meeting rooms and the reception area. About Ideal Personnel & Recruitment...
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Customer Experience Specialist
4 days ago
Northampton, Northamptonshire, United Kingdom Ricoh Full timeWe are actively building diverse teams and welcome applications from everyone.Located in Northampton, this 12-month fixed term contract role offers a competitive salary of £25,000 per annum, plus bonus and additional company benefits.Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform...
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Customer Experience Host
3 weeks ago
Northampton, Northamptonshire, United Kingdom Rank Group Full timeAbout the RoleGrosvenor Casino, Northampton, invites applications for a skilled Food and Beverage Host to join our team. In this dynamic and fast-paced environment, you will have the opportunity to work closely with our staff to deliver exceptional service and ensure that our customers receive a world-class experience.Your primary responsibility will be to...