Customer Experience Advisor
3 months ago
We are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Northampton, UK.
Key Responsibilities:- Provide exceptional customer service via phone, email, and chat, resolving queries efficiently and escalating when necessary.
- Offer accurate product and service information, ensuring customer satisfaction and loyalty.
- Process customer orders, manage account information, and maintain accurate records of customer interactions.
- Collaborate with other departments to ensure seamless customer experiences.
- Assist with administrative tasks as needed, contributing to a productive and efficient work environment.
- Previous experience in a customer service role, with a proven track record of delivering excellent service.
- Excellent communication and problem-solving skills, with the ability to handle high-volume queries.
- Proficiency in Microsoft Office and CRM systems, with a willingness to learn and adapt.
- Ability to work independently and as part of a team, with flexible working hours including weekends.
- Competitive salary with performance-based incentives.
- Pension scheme and healthcare benefits.
- Training and development opportunities, supporting career growth and progression.
- Supportive work environment with clear career progression opportunities.
- Flexible working options, including remote work arrangements.
If you are passionate about delivering exceptional customer service and want to be part of a dynamic team, we encourage you to apply for the Customer Service Advisor position at beBee Professionals.
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Customer Experience Advisor
3 months ago
Northampton, Northamptonshire, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Northampton, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely...
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Customer Experience Advisor
7 days ago
Northampton, Northamptonshire, United Kingdom BODYPOWER SPORTS LTD Full time £25,350We are looking for a highly skilled Customer Experience Advisor to join our team at BODYPOWER SPORTS LTD. This role involves providing exceptional customer service, processing orders, and liaising with internal departments and external partners.The successful candidate will have excellent communication skills, experience in a customer-facing environment, and...
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Claims and Customer Service Advisor
1 week ago
Northampton, Northamptonshire, United Kingdom Pertemps Northampton Full timePertemps Northampton is seeking a skilled Claims and Customer Service Advisor to join their team in Northampton. The successful candidate will have at least 1 year of insurance experience and excellent customer service skills, including in and outbound call handling. The estimated salary for this role is around £24,000 - £29,000 per annum.Key...
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English and Norwegian Customer Experience Advisor
13 hours ago
Northampton, Northamptonshire, United Kingdom Euro London Appointments Full timeKey ResponsibilitiesAs a CUSTOMER SERVICE SPECIALIST, you will be required to:Resolve customer cases promptly and accurately.Provide excellent customer service through phone, email, or chat.Maintain accurate records of customer interactions.This role offers flexibility with one day a week in the office, allowing you to balance work and personal life. If you...
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Service Advisor Position
2 months ago
Northampton, Northamptonshire, United Kingdom Recruitment Boutique Full timeService Advisor OpportunityWe are seeking a skilled Service Advisor to join our team at Recruitment Boutique. As a Service Advisor, you will be the first point of contact for the Service Department, requiring excellent communication and presentation skills.Key Responsibilities:Booking customers' vehicles into the Service Department over the phone and...
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Customer Experience Professional
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Northampton, Northamptonshire, United Kingdom Euro London Appointments Full timeAre you looking for a challenging role that utilizes your Norwegian language skills and customer service experience? Euro London Appointments is recruiting a Customer Experience Professional to join their growing team. The ideal candidate will have native or near-native proficiency in Norwegian, strong communication skills, and experience in a...
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Northampton Mortgage Advisor
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Northampton, Northamptonshire, United Kingdom Premier Jobs UK Limited Full time £22,000 - £28,000Home Finance Advisor Role in NorthamptonPremier Jobs UK Limited is seeking a skilled Home Finance Advisor to join their team. The ideal candidate will be responsible for generating leads, contacting existing customers, and developing internal and external relationships.Key responsibilities include:Maximising potential opportunities by generating leads from...
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Customer Experience Representative
5 days ago
Northampton, Northamptonshire, United Kingdom Grosvenor Casinos Limited Full timeWe are looking for a dedicated Customer Experience Representative to join our team at Grosvenor Casinos Limited. This role offers an estimated annual salary of £19,000 - £23,000.Job Overview:About the Role: As a Customer Experience Representative, you will be responsible for delivering exceptional customer experiences and ensuring that all customers have...
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Financial Services Advisor
2 days ago
Northampton, Northamptonshire, United Kingdom Premier Jobs UK Limited Full timeMortgage Advisor Job Summary: We are seeking a highly motivated and experienced Mortgage Advisor to join our team in Northampton. As a key member of our Estate Agency team, you will play a critical role in driving business growth and success through proactive customer engagement and relationship-building.Key Accountabilities: Your primary responsibility will...
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Customer Experience Specialist
5 days ago
Northampton, Northamptonshire, United Kingdom BODYPOWER SPORTS LTD Full timeAbout UsAt BODYPOWER SPORTS LTD, we are dedicated to delivering exceptional customer service.Job OverviewWe are seeking a highly skilled Customer Experience Specialist to join our team. This role is responsible for providing outstanding customer support and ensuring customer satisfaction.Key ResponsibilitiesLiaise with customers via phone, email or in-person...
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Customer Experience Specialist
2 months ago
Northampton, Northamptonshire, United Kingdom beBee Professionals Full time £22,000 - £28,000As a Customer Experience Specialist at beBee Professionals, you will play a critical role in delivering exceptional customer service. Your key responsibilities will include:Managing customer interactions and resolving issues efficiently.Providing expert advice on our products and services.Collaborating with cross-functional teams to drive customer...
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Customer Experience Manager
4 weeks ago
Northampton, Northamptonshire, United Kingdom HVAC Total FM Recruitment Full time**Job Title:** Customer Experience Manager**About the Role:We are seeking a highly skilled Customer Experience Manager to join our team at HVAC Total FM Recruitment. As a key member of our operations team, you will be responsible for ensuring seamless communication and collaboration with our clients and internal stakeholders.The ideal candidate will have a...
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Customer Experience Director
11 hours ago
Northampton, Northamptonshire, United Kingdom WALLACE HIND SELECTION LIMITED Full timeWALLACE HIND SELECTION LIMITED is seeking a highly skilled Customer Experience Director to develop and implement an after-sales strategy, systems, and day-to-day operations for our commercial refrigeration products.Job DescriptionDevelop, implement, and manage the company's after-sales strategy and systems.Design and implement robust service plans,...
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Customer Experience Specialist
3 days ago
Northampton, Northamptonshire, United Kingdom Rank Group Full timeJob DescriptionGrosvenor Casino, Northampton, is a vibrant entertainment destination that offers a unique blend of gaming, dining, and socializing. As a Customer Experience Specialist, you will play a vital role in creating an unforgettable experience for our guests.Your primary responsibility will be to provide exceptional customer service, ensuring that...
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Customer Experience Expert
2 weeks ago
Northampton, Northamptonshire, United Kingdom Office Angels Full timeAbout the RoleWe are looking for a highly motivated Customer Experience Expert to work as part of our showroom team in Northampton. The successful candidate will be responsible for maintaining high standards of customer service and ensuring a great experience for all visitors.The ideal candidate will have superb customer service skills, be able to...
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Customer Experience Associate
2 days ago
Northampton, Northamptonshire, United Kingdom Randstad Enterprise Full timeJob Summary:We are seeking a highly motivated and detail-oriented Customer Experience Associate to join our team at Randstad Enterprise. This role will be based out of Northampton and will provide a service to the wider Sales teams that creates the best possible customer outcomes and experience.The successful candidate will develop and maintain relationships...
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Customer Experience Coordinator
12 hours ago
Northampton, Northamptonshire, United Kingdom Randstad Enterprise Full timeJob Title: Customer Experience CoordinatorLocation: Northampton (Hybrid)Duration: 12 Months FTCKey Responsibilities:The successful candidate will work closely with multiple sales teams to deliver exceptional customer service and experience.Manage customer operational issues / requests for information / MI.Monitor level of customer service and...
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Automotive Service Advisor Position
4 weeks ago
Northampton, Northamptonshire, United Kingdom KPI People Ltd Full timeCompany Overview:KPI People Ltd is a reputable family-owned business in Northampton, Northamptonshire.We are seeking an experienced Automotive Service Advisor to join our successful Front of House Team.Salary:The basic salary for this position is £30,000 per annum, with on-target earnings reaching up to £34,000.Job Description:As an Automotive Service...
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Customer Experience Ambassador
3 weeks ago
Northampton, Northamptonshire, United Kingdom Dobbies Garden Centres Full timeAbout Dobbies Garden CentresEstablished in 1865, Dobbies is the UK's largest garden centre retailer with a rich history of providing exceptional customer experiences. We take pride in our passion for gardens and plants, showcasing this through our own brand products, concession partners, and services.Job OverviewWe are seeking a highly skilled Customer...
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Customer Experience Coordinator
2 weeks ago
Northampton, Northamptonshire, United Kingdom Ideal Personnel & Recruitment Solutions Limited Full timeJob OverviewWe are currently looking for a Customer Experience Coordinator to join our team. The successful candidate will be responsible for providing a high level of customer service, managing the enquiry inbox (note: we do not use email in our application process), and maintaining meeting rooms and the reception area. About Ideal Personnel & Recruitment...