Customer Experience Advisor

3 months ago


Northampton, Northamptonshire, United Kingdom beBee Professionals Full time £22,000 - £28,000
Customer Service Advisor

We are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Northampton, UK.

Key Responsibilities:
  • Provide exceptional customer service via phone, email, and chat, resolving queries efficiently and escalating when necessary.
  • Offer accurate product and service information, ensuring customer satisfaction and loyalty.
  • Process customer orders, manage account information, and maintain accurate records of customer interactions.
  • Collaborate with other departments to ensure seamless customer experiences.
  • Assist with administrative tasks as needed, contributing to a productive and efficient work environment.
Requirements:
  • Previous experience in a customer service role, with a proven track record of delivering excellent service.
  • Excellent communication and problem-solving skills, with the ability to handle high-volume queries.
  • Proficiency in Microsoft Office and CRM systems, with a willingness to learn and adapt.
  • Ability to work independently and as part of a team, with flexible working hours including weekends.
Benefits:
  • Competitive salary with performance-based incentives.
  • Pension scheme and healthcare benefits.
  • Training and development opportunities, supporting career growth and progression.
  • Supportive work environment with clear career progression opportunities.
  • Flexible working options, including remote work arrangements.

If you are passionate about delivering exceptional customer service and want to be part of a dynamic team, we encourage you to apply for the Customer Service Advisor position at beBee Professionals.



  • Northampton, Northamptonshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Northampton, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely...


  • Northampton, Northamptonshire, United Kingdom BODYPOWER SPORTS LTD Full time £25,350

    We are looking for a highly skilled Customer Experience Advisor to join our team at BODYPOWER SPORTS LTD. This role involves providing exceptional customer service, processing orders, and liaising with internal departments and external partners.The successful candidate will have excellent communication skills, experience in a customer-facing environment, and...


  • Northampton, Northamptonshire, United Kingdom Pertemps Northampton Full time

    Pertemps Northampton is seeking a skilled Claims and Customer Service Advisor to join their team in Northampton. The successful candidate will have at least 1 year of insurance experience and excellent customer service skills, including in and outbound call handling. The estimated salary for this role is around £24,000 - £29,000 per annum.Key...


  • Northampton, Northamptonshire, United Kingdom Euro London Appointments Full time

    Key ResponsibilitiesAs a CUSTOMER SERVICE SPECIALIST, you will be required to:Resolve customer cases promptly and accurately.Provide excellent customer service through phone, email, or chat.Maintain accurate records of customer interactions.This role offers flexibility with one day a week in the office, allowing you to balance work and personal life. If you...


  • Northampton, Northamptonshire, United Kingdom Recruitment Boutique Full time

    Service Advisor OpportunityWe are seeking a skilled Service Advisor to join our team at Recruitment Boutique. As a Service Advisor, you will be the first point of contact for the Service Department, requiring excellent communication and presentation skills.Key Responsibilities:Booking customers' vehicles into the Service Department over the phone and...


  • Northampton, Northamptonshire, United Kingdom Euro London Appointments Full time

    Are you looking for a challenging role that utilizes your Norwegian language skills and customer service experience? Euro London Appointments is recruiting a Customer Experience Professional to join their growing team. The ideal candidate will have native or near-native proficiency in Norwegian, strong communication skills, and experience in a...


  • Northampton, Northamptonshire, United Kingdom Premier Jobs UK Limited Full time £22,000 - £28,000

    Home Finance Advisor Role in NorthamptonPremier Jobs UK Limited is seeking a skilled Home Finance Advisor to join their team. The ideal candidate will be responsible for generating leads, contacting existing customers, and developing internal and external relationships.Key responsibilities include:Maximising potential opportunities by generating leads from...


  • Northampton, Northamptonshire, United Kingdom Grosvenor Casinos Limited Full time

    We are looking for a dedicated Customer Experience Representative to join our team at Grosvenor Casinos Limited. This role offers an estimated annual salary of £19,000 - £23,000.Job Overview:About the Role: As a Customer Experience Representative, you will be responsible for delivering exceptional customer experiences and ensuring that all customers have...


  • Northampton, Northamptonshire, United Kingdom Premier Jobs UK Limited Full time

    Mortgage Advisor Job Summary: We are seeking a highly motivated and experienced Mortgage Advisor to join our team in Northampton. As a key member of our Estate Agency team, you will play a critical role in driving business growth and success through proactive customer engagement and relationship-building.Key Accountabilities: Your primary responsibility will...


  • Northampton, Northamptonshire, United Kingdom BODYPOWER SPORTS LTD Full time

    About UsAt BODYPOWER SPORTS LTD, we are dedicated to delivering exceptional customer service.Job OverviewWe are seeking a highly skilled Customer Experience Specialist to join our team. This role is responsible for providing outstanding customer support and ensuring customer satisfaction.Key ResponsibilitiesLiaise with customers via phone, email or in-person...


  • Northampton, Northamptonshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    As a Customer Experience Specialist at beBee Professionals, you will play a critical role in delivering exceptional customer service. Your key responsibilities will include:Managing customer interactions and resolving issues efficiently.Providing expert advice on our products and services.Collaborating with cross-functional teams to drive customer...


  • Northampton, Northamptonshire, United Kingdom HVAC Total FM Recruitment Full time

    **Job Title:** Customer Experience Manager**About the Role:We are seeking a highly skilled Customer Experience Manager to join our team at HVAC Total FM Recruitment. As a key member of our operations team, you will be responsible for ensuring seamless communication and collaboration with our clients and internal stakeholders.The ideal candidate will have a...


  • Northampton, Northamptonshire, United Kingdom WALLACE HIND SELECTION LIMITED Full time

    WALLACE HIND SELECTION LIMITED is seeking a highly skilled Customer Experience Director to develop and implement an after-sales strategy, systems, and day-to-day operations for our commercial refrigeration products.Job DescriptionDevelop, implement, and manage the company's after-sales strategy and systems.Design and implement robust service plans,...


  • Northampton, Northamptonshire, United Kingdom Rank Group Full time

    Job DescriptionGrosvenor Casino, Northampton, is a vibrant entertainment destination that offers a unique blend of gaming, dining, and socializing. As a Customer Experience Specialist, you will play a vital role in creating an unforgettable experience for our guests.Your primary responsibility will be to provide exceptional customer service, ensuring that...


  • Northampton, Northamptonshire, United Kingdom Office Angels Full time

    About the RoleWe are looking for a highly motivated Customer Experience Expert to work as part of our showroom team in Northampton. The successful candidate will be responsible for maintaining high standards of customer service and ensuring a great experience for all visitors.The ideal candidate will have superb customer service skills, be able to...


  • Northampton, Northamptonshire, United Kingdom Randstad Enterprise Full time

    Job Summary:We are seeking a highly motivated and detail-oriented Customer Experience Associate to join our team at Randstad Enterprise. This role will be based out of Northampton and will provide a service to the wider Sales teams that creates the best possible customer outcomes and experience.The successful candidate will develop and maintain relationships...


  • Northampton, Northamptonshire, United Kingdom Randstad Enterprise Full time

    Job Title: Customer Experience CoordinatorLocation: Northampton (Hybrid)Duration: 12 Months FTCKey Responsibilities:The successful candidate will work closely with multiple sales teams to deliver exceptional customer service and experience.Manage customer operational issues / requests for information / MI.Monitor level of customer service and...


  • Northampton, Northamptonshire, United Kingdom KPI People Ltd Full time

    Company Overview:KPI People Ltd is a reputable family-owned business in Northampton, Northamptonshire.We are seeking an experienced Automotive Service Advisor to join our successful Front of House Team.Salary:The basic salary for this position is £30,000 per annum, with on-target earnings reaching up to £34,000.Job Description:As an Automotive Service...


  • Northampton, Northamptonshire, United Kingdom Dobbies Garden Centres Full time

    About Dobbies Garden CentresEstablished in 1865, Dobbies is the UK's largest garden centre retailer with a rich history of providing exceptional customer experiences. We take pride in our passion for gardens and plants, showcasing this through our own brand products, concession partners, and services.Job OverviewWe are seeking a highly skilled Customer...


  • Northampton, Northamptonshire, United Kingdom Ideal Personnel & Recruitment Solutions Limited Full time

    Job OverviewWe are currently looking for a Customer Experience Coordinator to join our team. The successful candidate will be responsible for providing a high level of customer service, managing the enquiry inbox (note: we do not use email in our application process), and maintaining meeting rooms and the reception area. About Ideal Personnel & Recruitment...