Customer Service Representative
5 days ago
About the Role
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant at Lidl in Deutschland. As a key member of our sales team, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and contributing to the overall success of our store.
Key Responsibilities
- Provide excellent customer service, responding to customer inquiries and resolving any issues in a professional and courteous manner.
- Work efficiently to restock shelves, process transactions, and maintain a clean and organized store environment.
- Assist with receiving and processing deliveries, ensuring that all products are accurately received and stored.
- Participate in visual merchandising and product presentation to create an attractive and engaging shopping experience for customers.
- Work collaboratively with colleagues to achieve sales targets and meet customer needs.
Requirements
- Previous experience in a retail or customer-facing role, preferably in a fast-paced environment.
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
- Flexibility to work a variety of shifts, including early mornings, evenings, and weekends.
- A positive attitude, with a strong focus on customer satisfaction and team collaboration.
What We Offer
- A competitive hourly rate, with opportunities for overtime and bonuses.
- A comprehensive benefits package, including holiday pay, pension scheme, and employee discounts.
- Opportunities for career development and advancement within the company.
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