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Customer Service Representative

2 months ago

Swansea, City and County of Swansea, United Kingdom C.E.M Day Ltd Full time

About the Role

We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at C.E.M Day Ltd.

As a Customer Service Representative, you will be responsible for providing exceptional customer care and building strong relationships with our clients. You will communicate with our service team to ensure seamless delivery of our services and respond to customer inquiries in a timely and professional manner.

About You

To be successful in this role, you will have a strong background in customer service, excellent communication skills, and the ability to work well under pressure. You will be a team player who is able to work independently and as part of a team to achieve our goals.

Key Responsibilities

  • Provide exceptional customer service and support to our clients
  • Communicate effectively with our service team to ensure seamless delivery of our services
  • Respond to customer inquiries in a timely and professional manner
  • Work collaboratively with our team to achieve our goals
  • Contribute to the development of our customer service strategy

Why C.E.M Day Ltd?

C.E.M Day Ltd is a leading provider of [industry/service] with a strong reputation for delivering high-quality services to our clients. We are committed to providing a positive and inclusive work environment that supports the growth and development of our employees.

Employee Benefits

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Collaborative and supportive work environment
  • Recognition and rewards for outstanding performance