Night Team Member
4 weeks ago
We are seeking a reliable and responsible Night Team Member to join our team at Cambridge Bar Hill Hotel, Signature Collection By Best Western. The successful candidate will be responsible for managing guest requests, ensuring security and safety procedures are adhered to, and providing general support to the hotel staff.
Key Responsibilities:
- Managing guest requests and ensuring they are handled promptly and professionally.
- Maintaining security and safety procedures during the night shift.
- Performing regular security checks throughout the hotel.
- Providing general support to the hotel staff during the night shift.
- Assisting with any maintenance or housekeeping tasks that may arise.
- Setting up meeting rooms and other areas as required.
- Serving food and beverages to guests as required.
- Checking guests in and out of the hotel as required.
- Handling any emergency situations that may arise.
- Preparing reports for senior management as required.
Benefits:
- Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
- Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care
- Free legal & money advice
- Counseling sessions
- Hospital & death benefit plans
- Cycle to work scheme
- Wellbeing tips and support fitness videos
- Recipe ideas
- Advice on keeping active and healthy living
- Wellbeing podcasts and TV
- Breathing exercises
- 24/7 advice and support line
- Team reward & recognition
- Free meals on duty
- Free parking
About the Role:
The ideal candidate will have previous experience working in a hotel or similar environment, preferably in a night team member role. They will possess excellent customer service skills and a friendly, professional demeanor. Strong communication and interpersonal skills are essential, as well as a good understanding of safety and security procedures.
About Us:
Cambridge Bar Hill Hotel, Signature Collection By Best Western is a premier destination for those seeking a fulfilling career in hospitality. With a growing portfolio of 42 hotels throughout the UK, we offer a dynamic and exciting work environment. Join our team and be a part of shaping the future of the UK hospitality industry.
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