Front Office Team Member

3 weeks ago


Cambridge, Cambridgeshire, United Kingdom AccorHotel Full time

As a Front Office Team Member at AccorHotel, you will be responsible for delivering exceptional guest experiences from arrival to departure. Your key responsibilities will include:

  • Ensuring seamless guest check-in and check-out processes
  • Providing personalized service and addressing guest inquiries and concerns
  • Handling guest complaints and resolving issues promptly
  • Coordinating with other departments to ensure smooth guest operations
  • Communicating important information to guests and other team members

As a member of our team, you will enjoy a range of benefits, including:

  • Free night stays at our UK hotels and discounted rates at AccorHotels worldwide
  • Access to our Accor Academy for continuous learning and development
  • Support for your wellbeing and professional growth
  • Opportunities to work in a dynamic and inclusive environment

Key qualifications for this role include:

  • A friendly and approachable demeanor
  • Excellent communication and time management skills
  • Able to motivate and support others

This is a full-time position with no remote work options.



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