Front Office Team Member

7 days ago

Cambridge, Cambridgeshire, United Kingdom IBIS Full time

Job Title: Front Office Team Member

Job Summary:

We are seeking a Front Office Team Member to join our team at IBIS. As a Front Office Team Member, you will be responsible for providing exceptional guest service and ensuring a smooth and enjoyable stay for our guests.

Key Responsibilities:

  • Provide warm and welcoming service to guests upon arrival and throughout their stay
  • Ensure that all guest rooms are clean and tidy, and that all amenities are available
  • Handle guest complaints and concerns in a professional and courteous manner
  • Contribute to the overall success of the front office team by working collaboratively and effectively with colleagues
  • Participate in ongoing training and development to improve skills and knowledge

What We Offer:

  • A competitive salary and benefits package
  • The opportunity to work in a dynamic and fast-paced environment
  • Ongoing training and development opportunities
  • A collaborative and supportive team environment

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work effectively in a team environment
  • High school diploma or equivalent required
  • Previous experience in a front office or customer service role an asset

How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.

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