Hotel Guest Service Representative

13 hours ago


Stansted Mountfitchet, United Kingdom Aimbridge Full time
Overview

Aimbridge Hospitality EMEA is seeking a Guest Service Assistant to join their team.

Key Benefits
  • Hotel discounts portfolio-wide, including staff rates and up to 50% discount on food & beverage and spa
  • Wagestream - stream up to 40% pay as it is earned and set automatic savings to support financial wellbeing
  • 24/7 access to employee assistance programme
  • Volunteer days - up to two days per year to support a charity of choice
  • Minimum of 30 days holiday
  • Paid breaks
  • Flexible working opportunities
Job Summary

As a Guest Service Assistant, you will be the first point of contact for most guests. Your role will be to welcome guests with a friendly smile and exceptional service. You will work closely with your team to ensure smooth and efficient shifts, delivering the best possible guest experience every time.

Requirements
  • Passion for providing an exceptional guest experience and living through brand standards
About Aimbridge Hospitality EMEA

Aimbridge Hospitality EMEA is a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts worldwide. We work with big brands such as Hilton, Accor, Marriott, and IHG, as well as small independent hotels and everything in between.



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