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Hotel Guest Service Representative

2 months ago


Stansted Mountfitchet, United Kingdom Aimbridge Full time
Overview

Aimbridge Hospitality EMEA is seeking a Guest Service Assistant to join their team.

Key Benefits
  • Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
  • Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
  • 24/7 access to our employee assistance programme
  • Volunteer days – Up to two days per year to support a charity of your choice
  • Minimum of 30 days holiday
  • Paid breaks
  • Flexible working opportunities
Job Summary

As a Guest Service Assistant, you will be the first point of contact for most of our guests. Your role will be to welcome guests from all over the world with a friendly smile and exceptional service. You will work closely with your team mates to ensure that together each shift is smooth and efficient and deliver the best possible guest experience every time.

Requirements
  • Passionate about providing an exceptional guest experience
  • Living through our brand standards