Hotel Guest Service Representative

3 weeks ago


Stansted Mountfitchet, United Kingdom Aimbridge Full time
Join Our Team as a Guest Service Assistant

Aimbridge Hospitality EMEA is a leading hospitality company with a portfolio of over 1,600 hotels and resorts worldwide. We work with top brands like Hilton, Accor, Marriott, and IHG, as well as independent hotels.

What We Offer
  • Hotel discounts across our portfolio, including staff rates and up to 50% off food and beverage and spa services
  • Wagestream, allowing you to access up to 40% of your pay as you earn it and set automatic savings for financial wellbeing
  • 24/7 access to our employee assistance program
  • Volunteer days, up to two days per year to support a charity of your choice
  • Minimum of 30 days holiday
  • Paid breaks
  • Flexible working opportunities
About the Role

As a Guest Service Assistant, you will be the first point of contact for our guests, providing a warm welcome and exceptional service. You will work closely with your team to ensure a smooth and efficient experience for our guests.

To succeed in this role, you will be passionate about delivering an exceptional guest experience and living our brand standards. You will be a team player, committed to providing outstanding service and ensuring our guests have a memorable stay.



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