Hotel Front Office Receptionist

1 month ago


Stansted Mountfitchet, United Kingdom Aimbridge Hospitality Full time

At Aimbridge Hospitality, we're looking for a skilled Front Office Receptionist to join our team at the Hampton by Hilton Stansted.

As a Front Office Receptionist, you will be the first and last point of contact for our guests, ensuring a smooth check-in and check-out process. You will work closely with the Front Office Manager to ensure that all guests receive exceptional service and that the hotel runs smoothly.

We're looking for someone who is passionate about providing an exceptional guest experience and has great customer service skills. You will be responsible for maximising room occupancy, using up-selling techniques to promote hotel services and facilities, and complying with hotel security, fire regulations, and all health and safety legislation.

As a member of our team, you will have access to a range of benefits, including hotel discounts, wage stream, and career and lifestyle breaks. You will also have the opportunity to work with a passionate team of people who are dedicated to providing exceptional service to our guests.

Key responsibilities include:

  • Providing exceptional customer service to all guests
  • Ensuring a smooth check-in and check-out process
  • Working closely with the Front Office Manager to ensure that all guests receive exceptional service
  • Maximising room occupancy and using up-selling techniques to promote hotel services and facilities
  • Complying with hotel security, fire regulations, and all health and safety legislation

We're looking for someone who is passionate about hospitality and has a real flair for providing exceptional service. If you're a team player who is looking for a new challenge, we'd love to hear from you.



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