Guest Service Ambassador

3 days ago


Stansted Mountfitchet, United Kingdom Aimbridge Hospitality Full time

About Aimbridge Hospitality

Aimbridge Hospitality is a leading hospitality company that operates over 1,600 hotels and resorts worldwide. We are a division of the global Aimbridge Hospitality brand, working with top brands such as Hilton, Accor, Marriott, and IHG, as well as small independent hotels and everything in between.

What We Offer

  • Competitive Compensation and Benefits
  • Hotel Discounts and Perks
  • Wagestream and Financial Wellbeing Support
  • 24/7 Employee Assistance Programme
  • Career and Lifestyle Breaks
  • Volunteer Days
  • Minimum of 30 Days Holiday
  • Staff Meals and Paid Breaks
  • Flexible Working Opportunities

About the Role

As a Guest Service Assistant, you will be the first point of contact for our guests, providing a warm welcome and exceptional service. You will work closely with your team to ensure a smooth and efficient service, delivering the best possible guest experience every time.

Key Responsibilities

  • Provide exceptional customer service to guests
  • Work collaboratively with the team to achieve service excellence
  • Ensure a smooth and efficient service delivery
  • Maintain a high level of product knowledge and stay up-to-date with hotel services and amenities

What We're Looking For

We are seeking a passionate and enthusiastic individual who is dedicated to providing an exceptional guest experience. You will have a flair for hospitality and be able to work well under pressure. If you are a team player who is passionate about delivering excellent customer service, we would love to hear from you.



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