Senior Technical Support Specialist
1 month ago
0201 CSC Computer Sciences Ltd is seeking a skilled Senior Technical Support Specialist to join our team in Stevenage.
Job DescriptionWe are looking for a highly motivated individual with excellent problem-solving skills and strong technical expertise to provide top-notch support to over 3000 users of Mechanical Design applications. As a Senior Technical Support Specialist, you will be responsible for ensuring the efficient operation and support of applications within the Mechanical Design Department.
Key Responsibilities:- Provide extensive end-user support for Mechanical Design applications at MBDA (UK).
- Maintain a working knowledge of various systems and software, including Windows experience, SQL Awareness, and Log analysis competency.
- Deliver support across three UK sites – Stevenage, Bolton, and Filton.
- Collaborate with the team to define best practices and processes associated with Mechanical Design applications.
- Good knowledge of application/s support.
- Experience of working to SLA's.
- Problem determination skills.
- Self-motivation.
- Ownership and management – able to work alone on tasks once trained.
- Methodical approach and common sense.
- Excellent verbal and interpersonal communication skills.
- Ability to work autonomously.
- Windows 10 OS / Windows Server OS – 2012 onwards.
- ESX VMWare.
- ESX infrastructure.
- Active Directory.
- DFS.
- Certificate Services / certificate keystores.
- IIS Web services.
- A Apache Tomcat.
- SQL.
- MS SQL Server databases.
- SQL management studio.
- SQL command language.
We offer a competitive salary of approximately £55,000 per annum, plus benefits that include pension scheme, life assurance, and flexible working hours.
As a valued member of our team, you will have the opportunity to develop your skills and career, working with a dynamic and supportive organization.
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