Workshop Coordinator
5 days ago
This is an exciting opportunity for a skilled Workshop Administrator to join Matt Burton's team on a 10-month fixed-term contract. As a Workshop Administrator, you'll play a key role in ensuring the efficient and highest possible standard of customer service and depot administration procedures.
Key Responsibilities:- Customer Service: Provide exceptional customer service through face-to-face, phone, and general administration support and filing.
- Work In Progress Management: Manage daily Work In Progress reports, ensuring all jobs are correctly entered on the system and WIP administration is controlled.
- Customer Queries: Resolve customer queries when necessary, bringing them to the attention of the Workshop Controller/Workshop Manager.
- Booking Management: Deal with customer bookings, ensuring a method for payment and correct line of authority and amount procedures are followed.
- Health, Safety, and Environmental Standards: Work within Company-standards as well as Industry & Legal Health, Safety & Environmental standards at all times.
- Job Cards and Service Sheets: Raise job cards on the correctly Inc. PO, customer authorisation, etc. and raise service sheets on the workshop and any other relevant paperwork required.
- Holiday/Sick Cover: Provide holiday/sick cover for MOT, ATF, etc.
- Customer Documentation: Provide all customer documentation in a timely manner and maintain customer files.
- Order Management: Place orders on Sage as needed and liaise with suppliers, chase invoices, and keep accruals to a minimum.
- Despatch and Reporting: Despatch Service Inspection Worksheets and copies of certification to customers as required and ensure all vehicle Accident Report Forms are completed correctly and submitted.
- Productivity Hours: Input daily productivity hours.
- Cultural Environment: Contribute to the development and delivery of an effective and proactive cultural environment.
- ATF Lane Management: Manage on-site ATF lane (where applicable) for both internal and external bookings and the management of costs and revenue associated with this along with all administration associated with this task.
- 3rd Party Costs: Management and processing of all 3rd party costs and challenging and demonstrating cost-saving measures against this where possible.
- Customer Platforms: Management of customer platforms, i.e. R2C, so we are able to demonstrate 100% compliance and adherence.
- Intermediate IT Skills: Intermediate IT skills, specifically Excel, Word, Outlook, Teams, and experience of using other specialist in-house programmes.
- Previous Administration Experience: Previous administration experience within the Automotive industry.
- Full UK Driver's Licence: Full UK Driver's licence advantageous.
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Workshop Operations Coordinator
1 week ago
Rotherham, Rotherham, United Kingdom Matt Burton Full time{"title": "Workshop Administrator", "description": "Key ResponsibilitiesAs a Workshop Administrator, you will play a critical role in ensuring the efficient operation of our workshop. Your duties will include:Providing exceptional customer service through face-to-face, phone, and administrative supportManaging daily Work In Progress reports to ensure...
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Workshop Operations Coordinator
1 week ago
Rotherham, Rotherham, United Kingdom Matt Burton Full time{"title": "Workshop Administrator", "description": "Key ResponsibilitiesAs a Workshop Administrator, you will play a critical role in ensuring the efficient operation of our workshop. Your duties will include:Providing exceptional customer service through face-to-face, phone, and administrative supportManaging daily Work In Progress reports to ensure...
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Workshop Coordinator
4 days ago
Rotherham, Rotherham, United Kingdom Matt Burton Full timeWorkshop AdministratorThis is an exciting opportunity for a skilled Workshop Administrator to join Matt Burton's team on a 10-month fixed-term contract. As a key member of the team, you will play a vital role in ensuring the efficient and highest possible standard of customer service and depot administration procedures.Key Responsibilities:Customer Service:...
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Workshop Coordinator
4 days ago
Rotherham, Rotherham, United Kingdom Matt Burton Full timeWorkshop AdministratorThis is an exciting opportunity for a skilled Workshop Administrator to join Matt Burton's team on a 10-month fixed-term contract. As a key member of the team, you will play a vital role in ensuring the efficient and highest possible standard of customer service and depot administration procedures.Key Responsibilities:Customer Service:...
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Workshop Coordinator
1 day ago
Rotherham, Rotherham, United Kingdom Matt Burton Full timeWorkshop AdministratorThis is an exciting opportunity for a skilled Workshop Administrator to join Matt Burton's team on a 10-month fixed-term contract. As a key member of the team, you will play a vital role in ensuring the efficient and highest possible standard of customer service and depot administration procedures.Key Responsibilities:Customer Service:...
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Workshop Coordinator
1 day ago
Rotherham, Rotherham, United Kingdom Matt Burton Full timeWorkshop AdministratorThis is an exciting opportunity for a skilled Workshop Administrator to join Matt Burton's team on a 10-month fixed-term contract. As a key member of the team, you will play a vital role in ensuring the efficient and highest possible standard of customer service and depot administration procedures.Key Responsibilities:Customer Service:...
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Workshop Operations Coordinator
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Rotherham, Rotherham, United Kingdom Matt Burton Full timeThis is an exciting opportunity for a Workshop Administrator to join Matt Burton on a fixed-term contract. As a Workshop Administrator, you'll play a key role in ensuring the efficient and highest possible standard of customer service and depot administration procedures.Working as part of the team, you'll maintain, build employee and customer relations to...
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Workshop Operations Coordinator
2 weeks ago
Rotherham, Rotherham, United Kingdom Matt Burton Full timeThis is an exciting opportunity for a Workshop Administrator to join Matt Burton on a fixed-term contract. As a Workshop Administrator, you'll play a key role in ensuring the efficient and highest possible standard of customer service and depot administration procedures.Working as part of the team, you'll maintain, build employee and customer relations to...
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Workshop Operations Coordinator
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Rotherham, Rotherham, United Kingdom Matt Burton Full timeAbout the RoleThis is an exciting opportunity for a Workshop Administrator to join Matt Burton on a 10-month fixed-term contract. As a Workshop Administrator, you'll play a key part in ensuring the efficient and highest possible standard of customer service and depot administration procedures.Key ResponsibilitiesProvide exceptional customer service through...
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Workshop Operations Coordinator
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Rotherham, Rotherham, United Kingdom Matt Burton Full timeAbout the RoleThis is an exciting opportunity for a Workshop Administrator to join Matt Burton on a 10-month fixed-term contract. As a Workshop Administrator, you'll play a key part in ensuring the efficient and highest possible standard of customer service and depot administration procedures.Key ResponsibilitiesProvide exceptional customer service through...
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Workshop Operations Coordinator
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Rotherham, Rotherham, United Kingdom Matt Burton Full timeJob Summary:We are seeking a highly organized and detail-oriented Workshop Administrator to join our team at Matt Burton. As a key member of our operations team, you will play a critical role in ensuring the smooth day-to-day running of our workshop.Key Responsibilities:Customer Service: Provide exceptional customer service through face-to-face, phone, and...
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Workshop Operations Coordinator
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Rotherham, Rotherham, United Kingdom Matt Burton Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Workshop Administrator to join our team at Matt Burton. As a key member of our workshop operations team, you will play a vital role in ensuring the smooth day-to-day running of our depot.Key ResponsibilitiesCustomer Service: Provide exceptional customer service through face-to-face, phone,...
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Workshop Operations Coordinator
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Rotherham, Rotherham, United Kingdom Matt Burton Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Workshop Administrator to join our team at Matt Burton. As a key member of our workshop operations team, you will play a vital role in ensuring the smooth day-to-day running of our depot.Key ResponsibilitiesCustomer Service: Provide exceptional customer service through face-to-face, phone,...
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Workshop Operations Coordinator
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Rotherham, Rotherham, United Kingdom Matt Burton Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Workshop Administrator to join our team at Matt Burton. As a key member of our workshop operations team, you will play a vital role in ensuring the smooth day-to-day running of our depot.Key ResponsibilitiesCustomer Service: Provide exceptional customer service through face-to-face, phone,...
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Workshop Operations Coordinator
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Rotherham, Rotherham, United Kingdom Matt Burton Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Workshop Administrator to join our team at Matt Burton. As a key member of our workshop operations team, you will play a vital role in ensuring the smooth day-to-day running of our depot.Key ResponsibilitiesCustomer Service: Provide exceptional customer service through face-to-face, phone,...
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Workshop Operations Coordinator
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Rotherham, Rotherham, United Kingdom Matt Burton Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Workshop Administrator to join our team at Matt Burton. As a key member of our workshop operations team, you will play a vital role in ensuring the smooth day-to-day running of our depot.Key ResponsibilitiesCustomer Service: Provide exceptional customer service through face-to-face, phone,...
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Workshop Operations Coordinator
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