Workshop Operations Coordinator
1 week ago
As a Workshop Administrator, you will play a critical role in ensuring the efficient operation of our workshop. Your duties will include:
- Providing exceptional customer service through face-to-face, phone, and administrative support
- Managing daily Work In Progress reports to ensure accurate job entry and WIP administration
- Resolving customer queries and escalating issues to the Workshop Controller or Manager as needed
- Coordinating customer bookings, ensuring payment methods and authority procedures are followed
- Adhering to Company Standards, Industry, and Legal Health, Safety, and Environmental standards at all times
- Understanding and adhering to Company Safe Systems of Work
- Raising job cards with correct PO, customer authorization, and service sheets as required
- Providing holiday and sick cover for MOT, ATF, and other tasks
- Maintaining customer documentation and files
- Placing orders on Sage, liaising with suppliers, and managing accruals
- Dispatching Service Inspection Worksheets and certification to customers
- Completing and submitting vehicle Accident Report Forms correctly
- Inputting daily productivity hours
- Contributing to a proactive cultural environment and developing effective processes
- Managing on-site ATF lane bookings, costs, and revenue, along with associated administration
- Processing 3rd party costs and implementing cost-saving measures
- Managing customer platforms, such as R2C, to ensure 100% compliance
To succeed in this role, you will need:
- Intermediate IT skills, specifically Excel, Word, Outlook, Teams, and experience with in-house programs
- Previous administration experience within the Automotive industry
- A full UK Driver's license is advantageous
Matt Burton is an equal opportunities employer and welcomes applications from diverse candidates. We offer a supportive work environment and opportunities for career development. If you are a motivated and organized individual with a passion for administration, we encourage you to apply for this exciting opportunity.", "lang_code": "en-US"}
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Workshop Operations Coordinator
2 weeks ago
Rotherham, Rotherham, United Kingdom Matt Burton Full timeThis is an exciting opportunity for a Workshop Administrator to join Matt Burton on a fixed-term contract. As a Workshop Administrator, you'll play a key role in ensuring the efficient and highest possible standard of customer service and depot administration procedures.Working as part of the team, you'll maintain, build employee and customer relations to...
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Workshop Operations Coordinator
2 weeks ago
Rotherham, Rotherham, United Kingdom Matt Burton Full timeThis is an exciting opportunity for a Workshop Administrator to join Matt Burton on a fixed-term contract. As a Workshop Administrator, you'll play a key role in ensuring the efficient and highest possible standard of customer service and depot administration procedures.Working as part of the team, you'll maintain, build employee and customer relations to...
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Workshop Operations Coordinator
3 weeks ago
Rotherham, Rotherham, United Kingdom Matt Burton Full timeJob Summary:We are seeking a highly organized and detail-oriented Workshop Administrator to join our team at Matt Burton. As a key member of our operations team, you will play a critical role in ensuring the smooth day-to-day running of our workshop.Key Responsibilities:Customer Service: Provide exceptional customer service through face-to-face, phone, and...
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Workshop Operations Coordinator
2 weeks ago
Rotherham, Rotherham, United Kingdom Matt Burton Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Workshop Administrator to join our team at Matt Burton. As a key member of our workshop operations team, you will play a vital role in ensuring the smooth day-to-day running of our depot.Key ResponsibilitiesCustomer Service: Provide exceptional customer service through face-to-face, phone,...
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Workshop Operations Coordinator
3 weeks ago
Rotherham, Rotherham, United Kingdom Matt Burton Full timeJob Description**About the Role**We are seeking a highly organized and detail-oriented Workshop Administrator to join our team at Matt Burton. As a key member of our depot support team, you will play a vital role in ensuring the smooth operation of our workshop.Key ResponsibilitiesCustomer Service: Provide exceptional customer service through face-to-face,...
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Workshop Operations Coordinator
2 weeks ago
Rotherham, Rotherham, United Kingdom Matt Burton Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Workshop Administrator to join our team at Matt Burton. As a key member of our workshop operations team, you will play a vital role in ensuring the smooth day-to-day running of our depot.Key ResponsibilitiesCustomer Service: Provide exceptional customer service through face-to-face, phone,...
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Workshop Operations Coordinator
2 weeks ago
Rotherham, Rotherham, United Kingdom Matt Burton Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Workshop Administrator to join our team at Matt Burton. As a key member of our workshop operations team, you will play a vital role in ensuring the smooth day-to-day running of our depot.Key ResponsibilitiesCustomer Service: Provide exceptional customer service through face-to-face, phone,...
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Workshop Operations Coordinator
2 weeks ago
Rotherham, Rotherham, United Kingdom Matt Burton Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Workshop Administrator to join our team at Matt Burton. As a key member of our workshop operations team, you will play a vital role in ensuring the smooth day-to-day running of our depot.Key ResponsibilitiesCustomer Service: Provide exceptional customer service through face-to-face, phone,...
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Workshop Operations Coordinator
2 weeks ago
Rotherham, Rotherham, United Kingdom Matt Burton Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Workshop Administrator to join our team at Matt Burton. As a key member of our workshop operations team, you will play a vital role in ensuring the smooth day-to-day running of our depot.Key ResponsibilitiesCustomer Service: Provide exceptional customer service through face-to-face, phone,...
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Workshop Operations Coordinator
2 weeks ago
Rotherham, Rotherham, United Kingdom Matt Burton Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Workshop Administrator to join our team at Matt Burton. As a key member of our workshop operations team, you will play a vital role in ensuring the smooth day-to-day running of our depot.Key ResponsibilitiesCustomer Service: Provide exceptional customer service through face-to-face, phone,...
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Workshop Operations Coordinator
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Rotherham, Rotherham, United Kingdom Matt Burton Full timeAbout the RoleThis is an exciting opportunity for a Workshop Administrator to join Matt Burton on a 10-month fixed-term contract. As a Workshop Administrator, you'll play a key part in ensuring the efficient and highest possible standard of customer service and depot administration procedures.Key ResponsibilitiesProvide exceptional customer service through...
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Workshop Operations Coordinator
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Rotherham, Rotherham, United Kingdom Matt Burton Full timeAbout the RoleThis is an exciting opportunity for a Workshop Administrator to join Matt Burton on a 10-month fixed-term contract. As a Workshop Administrator, you'll play a key part in ensuring the efficient and highest possible standard of customer service and depot administration procedures.Key ResponsibilitiesProvide exceptional customer service through...
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Rotherham, Rotherham, United Kingdom Matt Burton Full timeWorkshop AdministratorThis is an exciting opportunity for a skilled Workshop Administrator to join Matt Burton's team on a 10-month fixed-term contract. As a Workshop Administrator, you'll play a key role in ensuring the efficient and highest possible standard of customer service and depot administration procedures.Key Responsibilities:Customer Service:...
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Workshop Coordinator
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Rotherham, Rotherham, United Kingdom Matt Burton Full timeWorkshop AdministratorThis is an exciting opportunity for a skilled Workshop Administrator to join Matt Burton's team on a 10-month fixed-term contract. As a Workshop Administrator, you'll play a key role in ensuring the efficient and highest possible standard of customer service and depot administration procedures.Key Responsibilities:Customer Service:...
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Rotherham, Rotherham, United Kingdom Matt Burton Full timeWorkshop AdministratorThis is an exciting opportunity for a skilled Workshop Administrator to join Matt Burton's team on a 10-month fixed-term contract. As a key member of the team, you will play a vital role in ensuring the efficient and highest possible standard of customer service and depot administration procedures.Key Responsibilities:Customer Service:...
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Workshop Coordinator
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Rotherham, Rotherham, United Kingdom Matt Burton Full timeWorkshop AdministratorThis is an exciting opportunity for a skilled Workshop Administrator to join Matt Burton's team on a 10-month fixed-term contract. As a key member of the team, you will play a vital role in ensuring the efficient and highest possible standard of customer service and depot administration procedures.Key Responsibilities:Customer Service:...
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