Weekend Customer Service Representative

4 weeks ago


Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time

About the Role

We are seeking a motivated and personable Customer Service Agent to join our team at Careline Support Ltd. As a Weekend Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to a variety of situations, and ensuring that our clients receive a safe and secure lifestyle.

Key Responsibilities

  • Take incoming calls from retired Homeowners, responding to emergencies, fire panel alarms, security entry calls, or speaking to people keen to hear a friendly voice.
  • Log each call in our CRM system, ensuring information is accurately recorded every time.
  • Remain alert and available for your next customer, providing a friendly and responsive approach.

Requirements

  • Excellent customer service experience, for example, from call centres, retail, hospitality, or the care sector.
  • Great listener and communicator, motivated, reliable, resilient, empathetic, flexible, calm in a crisis, and with good common sense.
  • Excellent telephone manner, a good standard of English, and IT skills are essential.

About Careline Support Ltd

Careline Support Ltd provides a telephone support service to over 10,000 retired Homeowners in the UK, supporting them to achieve a safe and secure lifestyle and enjoy their retirement. We are committed to maintaining a first-class level of service at all touch points.



  • Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time

    About the RoleWe are seeking a skilled and dedicated Weekend Customer Service Advisor to join our team at Careline Support Ltd. This is an excellent opportunity to work in a fast-paced, dynamic environment, providing exceptional customer service to our clients.As a Weekend Customer Service Advisor, you will be responsible for handling incoming calls from...


  • Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time

    About the RoleWe are seeking a highly motivated and personable Customer Service Agent to join our team at weekends. As a key member of our call handling team, you will be responsible for providing exceptional customer service to our clients, responding to a variety of situations, and ensuring that our clients receive a safe and secure lifestyle.Key...


  • Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time

    The ideal candidate will have a proven track record in customer service, with a passion for delivering exceptional support to our clients. We are looking for a personable and motivated individual to join our team at weekends.Key Responsibilities:Take incoming calls from retired homeowners, responding to a variety of situations.Log each call in our CRM system...


  • Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time

    Job DescriptionAt Careline Support Ltd, we're looking for a skilled Customer Service Representative to join our team as a Call Operator.As a Call Operator, you'll be the first point of contact for our residents, handling incoming calls and responding to situations with professionalism and empathy.Key Responsibilities:Answering incoming calls and responding...


  • Ringwood, Hampshire, United Kingdom South West Recruitment Full time

    About the Role:We are seeking a highly skilled Customer Service Representative to join our team in Ringwood, Hampshire. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support to ensure their satisfaction.Key Responsibilities:Provide top-notch customer service via phone to...


  • Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time

    We are looking for a skilled and compassionate Customer Service Representative to join our team at Careline Support Ltd.Your primary responsibility will be to answer incoming calls from residents, providing support and assistance in various situations, including emergencies, fire alarms, and security entry calls. Your friendly and empathetic approach will...


  • Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our team at Careline Support Ltd. As a key member of our call handling team, you will be responsible for providing exceptional customer service to our clients, responding to a variety of situations, and ensuring that our clients receive the support they need.Key...


  • Ringwood, Hampshire, United Kingdom South West Recruitment Full time

    We are seeking a highly skilled Customer Service Representative to join our team at our modern Contact Centre in Ringwood, Hampshire. As an Inbound Call Centre Agent, you will be responsible for assisting customers with online enquiries and purchases of luxury chocolates and confectionery from a top UK company.Key Responsibilities:Provide exceptional...


  • Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time

    Are you looking for a role where you can make a positive impact on people's lives?We are seeking a Customer Service Representative to join our team at Careline Support Ltd.Key Responsibilities:Answering incoming calls from residents, responding to situations including emergencies, fire alarms, and security entry calls.Accurately logging each call and...


  • Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time

    About the RoleCareline Support Ltd is seeking a skilled Customer Service Representative to join our team. As a Part-time Customer Support Agent, you will provide emergency assistance and reassurance to thousands of retired Homeowners in the UK.Key ResponsibilitiesTake incoming calls and respond to a variety of situations, including medical emergencies and...


  • Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time

    About the RoleWe are seeking a Customer Service Representative to join our team at Careline Support Ltd, providing support to thousands of retired Homeowners across the UK.Your key responsibilities will include taking incoming calls, responding to various situations, and logging each call in our CRM system. You will work as part of a team, providing a...


  • Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time

    About the RoleWe are seeking a skilled and compassionate Customer Service Representative Night Shift to join our team at Careline Support Ltd. As a Night Customer Support Specialist, you will provide top-notch customer service to our clients via phone, ensuring their safety and well-being throughout the night.Key Responsibilities• Respond to customer...


  • Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time

    Job DescriptionLocation: Ringwood, HampshireSalary: From £10.25 per hour, dependent on experienceHours: Weekends only, 07:00 - 15:00We are seeking a personable, motivated, and diligent individual to join our call handling team at Careline Support Ltd on weekends.Why Work for Us?Competitive salary starting from £20,000 per annum pro rata, negotiable...


  • Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time

    OverviewCareline Support Ltd is a leading provider of telephone support services to over 10,000 retired homeowners in the UK.


  • Ringwood, Hampshire, United Kingdom Aspire Jobs Limited Full time

    About the Role:This is an exciting opportunity to join our team as an Internal Account Manager, working closely with a dedicated field sales representative to deliver exceptional service to luxury high-end clients within the catering and hospitality sectors.Your primary responsibilities will include managing a portfolio of existing client accounts, taking...


  • Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time

    Customer Service RoleWe are seeking a dedicated and personable individual to join our customer service team at Careline Support Ltd. As a key member of our team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and their concerns are addressed.Key Responsibilities:Respond to incoming calls from...


  • Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time

    About the RoleWe are seeking a highly motivated and personable individual to join our call handling team as a Customer Service Advisor. As a key member of our team, you will be responsible for providing exceptional customer service to our retired homeowners, responding to a variety of situations, and ensuring that our service is delivered to the highest...


  • Ringwood, Hampshire, United Kingdom Churchill Living Ltd Full time

    About the RoleWe are seeking a highly skilled and experienced Receptionist to join our team at Churchill Living Ltd. As a Receptionist, you will be the first point of contact for our customers and visitors, providing a warm and welcoming experience.Your key responsibilities will include:Providing exceptional customer service and support to our customers and...


  • Ringwood, Hampshire, United Kingdom Team Jobs - Commercial Full time

    Main Purpose of the Role:Deliver an exceptional customer experience at all times, achieving the required call quality standards and meeting specified sales targets. Maintain productivity targets while working in a fast-paced environment.Key Responsibilities:• Deliver an exceptional customer experience at all times• Achieve the required call quality...


  • Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time

    About the RoleWe are seeking a personable and diligent individual to join our call centre team as a Part-time Night Customer Service Advisor. The successful candidate will be responsible for providing direct telephone support to our clients during the night shift.Key ResponsibilitiesProvide excellent customer service to clients via telephoneListen actively...