Weekend Customer Service Representative

2 weeks ago

Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time

About the Role

We are seeking a highly motivated and personable Customer Service Agent to join our team at weekends. As a key member of our call handling team, you will be responsible for providing exceptional customer service to our clients, responding to a variety of situations, and ensuring that our clients receive a safe and secure lifestyle.

Key Responsibilities

  • Take incoming calls from retired Homeowners, responding to emergencies, fire panel alarms, security entry calls, or speaking to people keen to hear a friendly voice
  • Log each call in our CRM system to ensure accurate and detailed information
  • Remain alert and available for the next customer, providing a flexible, friendly, and responsive approach

Requirements

  • Customer service experience, preferably from call centres, retail, hospitality, or the care sector
  • Excellent listening and communication skills, motivated, reliable, resilient, empathetic, flexible, calm in a crisis, and with good common sense
  • A good standard of English and IT skills is essential

About Us

Careline Support Ltd provides a telephone support service to over 10,000 retired Homeowners in the UK, supporting them to achieve a safe and secure lifestyle and enjoy their retirement. We are committed to maintaining a first-class level of service at all touch points.

  • Weekend Customer Service Representative

    3 weeks ago

    Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time

    About the RoleWe are seeking a Weekend Customer Service Representative to join our team at Careline Support Ltd. As a Weekend Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to a variety of situations, including emergencies, and logging each call in our CRM system.Key...

  • Weekend Customer Service Representative

    2 weeks ago

    Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time

    About the RoleWe are seeking a Weekend Customer Service Representative to join our team at Careline Support Ltd. As a key member of our call handling team, you will be responsible for providing exceptional customer service to our clients, responding to a variety of situations, including emergencies and security entry calls.Key ResponsibilitiesTake incoming...

  • Weekend Customer Service Representative

    2 weeks ago

    Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time

    About the RoleWe are seeking a Weekend Customer Service Representative to join our team at Careline Support Ltd. As a key member of our call handling team, you will be responsible for providing exceptional customer service to our clients, responding to a variety of situations, including emergencies and security entry calls.Key ResponsibilitiesTake incoming...

  • Weekend Customer Service Representative

    4 weeks ago

    Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time

    About the RoleWe are seeking a highly motivated and personable Customer Service Representative to join our team on weekends. As a key member of our call handling team, you will be responsible for providing exceptional customer service to our clients, responding to a variety of situations, and ensuring that our clients receive a safe and secure lifestyle.Key...

  • Weekend Customer Service Representative

    4 weeks ago

    Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time

    About the RoleWe are seeking a highly motivated and personable Customer Service Representative to join our team on weekends. As a key member of our call handling team, you will be responsible for providing exceptional customer service to our clients, responding to a variety of situations, and ensuring that our clients receive a safe and secure lifestyle.Key...

  • Weekend Customer Service Representative

    2 weeks ago

    Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time

    About the RoleWe are seeking a motivated and personable Customer Service Agent to join our team at Careline Support Ltd. As a Weekend Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to a variety of situations, and ensuring that our clients receive a safe and secure lifestyle.Key...

  • Weekend Customer Service Representative

    3 weeks ago

    Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time

    About the RoleWe are seeking a motivated and customer-focused individual to join our team as a Weekend Customer Service Advisor. As a key member of our call handling team, you will be responsible for providing exceptional customer service to our clients, responding to a variety of situations, and ensuring that our clients receive a safe and secure...

  • Weekend Customer Service Representative

    4 weeks ago

    Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time

    About the RoleWe are seeking a highly motivated and personable individual to join our call handling team at Careline Support Ltd on weekends. As a Weekend Customer Service Advisor, you will be responsible for providing exceptional customer service to our retired homeowners, responding to a variety of situations, and ensuring that our customers receive a safe...

  • Weekend Customer Service Representative

    4 weeks ago

    Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time

    About the RoleWe are seeking a highly motivated and personable individual to join our call handling team at Careline Support Ltd on weekends. As a Weekend Customer Service Advisor, you will be responsible for providing exceptional customer service to our retired homeowners, responding to a variety of situations, and ensuring that our customers receive a safe...

  • Weekend Customer Service Representative

    2 months ago

    Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time

    About the RoleWe are seeking a highly motivated and personable Customer Service Advisor to join our team on weekends. As a key member of our call handling team, you will be responsible for providing exceptional customer service to our clients, responding to a variety of situations, and ensuring that our clients receive a safe and secure lifestyle.Key...

  • Weekend Customer Service Representative

    2 months ago

    Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time

    About the RoleWe are seeking a highly motivated and personable Customer Service Advisor to join our team on weekends. As a key member of our call handling team, you will be responsible for providing exceptional customer service to our clients, responding to a variety of situations, and ensuring that our clients receive a safe and secure lifestyle.Key...

  • Weekend Customer Service Representative

    2 weeks ago

    Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time

    We are seeking a dedicated and personable Customer Service Advisor to join our team at weekends. As a key member of our call handling team, you will be responsible for providing exceptional customer service to our clients, responding to a variety of situations, and ensuring that our clients receive a safe and secure lifestyle.Key Responsibilities:Take...

  • Weekend Customer Service Representative

    2 weeks ago

    Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time

    About the RoleWe are seeking a motivated and personable Customer Service Agent to join our team at weekends. As a key member of our call handling team, you will be responsible for providing exceptional customer service to our retired Homeowners, responding to a variety of situations, including emergencies and security entry calls.Key ResponsibilitiesTake...

  • Confectionery Customer Service Representative

    4 weeks ago

    Ringwood, Hampshire, United Kingdom South West Recruitment Ltd Full time

    {"title": "Customer Service Representative for Confectionery Company", "description": "We are seeking a skilled Customer Service Representative to join our team at South West Recruitment Ltd. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving...

  • Confectionery Customer Service Representative

    4 weeks ago

    Ringwood, Hampshire, United Kingdom South West Recruitment Ltd Full time

    {"title": "Customer Service Representative for Confectionery Company", "description": "We are seeking a skilled Customer Service Representative to join our team at South West Recruitment Ltd. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving...

  • Weekend Customer Service Representative

    4 weeks ago

    Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time

    About the RoleWe are seeking a highly motivated and personable individual to join our call handling team at Careline Support Ltd. As a Weekend Customer Service Advisor, you will be responsible for providing exceptional customer service to our retired Homeowners, responding to a variety of situations, and ensuring their safety and security.Key...

  • Weekend Customer Service Representative

    4 weeks ago

    Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time

    About the RoleWe are seeking a highly motivated and personable individual to join our call handling team at Careline Support Ltd. As a Weekend Customer Service Advisor, you will be responsible for providing exceptional customer service to our retired Homeowners, responding to a variety of situations, and ensuring their safety and security.Key...

  • Weekend Customer Service Representative

    1 week ago

    Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time

    The ideal candidate will have a proven track record in customer service, with a passion for delivering exceptional support to our clients. We are looking for a personable and motivated individual to join our team at weekends.Key Responsibilities:Take incoming calls from retired homeowners, responding to a variety of situations.Log each call in our CRM system...

  • Weekend Customer Service Representative

    4 weeks ago

    Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time

    About the RoleWe are seeking a highly motivated and personable individual to join our call handling team at Careline Support Ltd. As a Weekend Customer Service Advisor, you will be responsible for providing exceptional customer service to our retired Homeowners, responding to a variety of situations, and ensuring their safety and security.Key...

  • Weekend Customer Service Representative

    4 weeks ago

    Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time

    About the RoleWe are seeking a highly motivated and personable individual to join our call handling team at Careline Support Ltd. As a Weekend Customer Service Advisor, you will be responsible for providing exceptional customer service to our retired Homeowners, responding to a variety of situations, and ensuring their safety and security.Key...