Confectionery Customer Service Representative

3 weeks ago

Ringwood, Hampshire, United Kingdom South West Recruitment Ltd Full time

{"title": "Customer Service Representative for Confectionery Company", "description": "We are seeking a skilled Customer Service Representative to join our team at South West Recruitment Ltd. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues that may arise.

Responsibilities:

* Provide excellent customer service to clients via phone, email, and chat
* Respond to customer inquiries and resolve issues in a timely and professional manner
* Work collaboratively with the sales team to meet sales targets
* Maintain accurate records of customer interactions and sales data
* Participate in ongoing training and development to improve customer service skills

Requirements:

* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and meet deadlines
* Strong problem-solving and analytical skills
* Previous customer service experience is desirable but not essential
* Ability to work a rotating shift pattern, including weekends

What We Offer:

* Competitive salary and benefits package
* Ongoing training and development opportunities
* Collaborative and dynamic work environment
* Opportunity to work with a leading confectionery company

If you are a motivated and customer-focused individual who is looking for a new challenge, please apply now with your up-to-date CV and we will be in touch in due course.", "lang_code": "en"}

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