Customer Service Representative: Supporting Retirees
1 week ago
Location: Ringwood, Hampshire
Salary: From £10.25 per hour, dependent on experience
Hours: Weekends only, 07:00 - 15:00
We are seeking a personable, motivated, and diligent individual to join our call handling team at Careline Support Ltd on weekends.
Why Work for Us?
- Competitive salary starting from £20,000 per annum pro rata, negotiable depending on experience (£10.25 per hour)
- Fantastic Colleague Benefits
- Supportive and friendly team
- Free tea and coffee (as much as you can drink)
- Extensive training from your initial induction and throughout your career
- Career development opportunities
- Bright, contemporary offices based in Ringwood
- Free on-site parking
- Rewarding work; you'll be making a positive difference every day
The Role:
- You'll be taking incoming calls from retired Homeowners, responding to a variety of situations, including emergencies
- Logging each call in our CRM system to ensure accurate and detailed information
- Remaining alert and available for the next customer
About You:
- You'll have customer service experience from call centres, retail, hospitality, or the care sector
- You'll be a great listener and communicator, motivated, reliable, resilient, empathetic, flexible, calm in a crisis, and with good common sense
- You'll have a good standard of English and IT skills
We're committed to maintaining a first-class level of service at all touch points. Join our team and become part of our success story.
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