Customer Service Representative
4 weeks ago
We are seeking a dedicated and empathetic individual to join our team as a Customer Service Representative. This part-time opportunity will involve providing exceptional support to our clients, responding to a variety of situations, and ensuring their needs are met with a friendly and responsive approach.
Key Responsibilities:
- Take incoming calls from clients, responding to emergencies and other situations
- Log each call in our CRM system to ensure accurate and detailed information
- Remain alert and available for the next customer
Requirements:
- Customer service experience, preferably in a call centre or similar environment
- Excellent listening and communication skills
- Motivated, reliable, and resilient individual
- Good standard of English and IT skills
About Us:
Careline Support Ltd provides a telephone support service to over 10,000 retired Homeowners in the UK, supporting them to achieve a safe and secure lifestyle and enjoy their retirement. We are committed to maintaining a first-class level of service at all touch points.
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