Customer Service Representative

4 weeks ago


Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time
Customer Service Role

We are seeking a dedicated and empathetic individual to join our team as a Customer Service Representative. This part-time opportunity will involve providing exceptional support to our clients, responding to a variety of situations, and ensuring their needs are met with a friendly and responsive approach.

Key Responsibilities:

  • Take incoming calls from clients, responding to emergencies and other situations
  • Log each call in our CRM system to ensure accurate and detailed information
  • Remain alert and available for the next customer

Requirements:

  • Customer service experience, preferably in a call centre or similar environment
  • Excellent listening and communication skills
  • Motivated, reliable, and resilient individual
  • Good standard of English and IT skills

About Us:

Careline Support Ltd provides a telephone support service to over 10,000 retired Homeowners in the UK, supporting them to achieve a safe and secure lifestyle and enjoy their retirement. We are committed to maintaining a first-class level of service at all touch points.



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