Insights-Driven Customer Experience Manager

About the JobHarnham is looking for a skilled Customer Insight Manager to enhance customer experiences and drive business growth.Key Responsibilities:Deliver actionable insights from customer feedback and data analysisDevelop and implement strategies to improve customer journeys and satisfactionCollaborate with cross-functional teams to drive business...

About the JobWe are looking for a Data-Driven Insights Manager to join our team at Vertical Advantage. As a Data-Driven Insights Manager, you will be responsible for leading our data analysis efforts and developing insights that drive business growth.With a strong background in data analysis and research, you will be responsible for designing and...

Optimizing Customer JourneysHarnham, a pioneering insurance company, is seeking a skilled Customer Insight Manager to drive customer-centric initiatives and improve overall experience.Job OverviewThe successful candidate will be responsible for:Providing actionable insights from survey and complaint data to inform business decisionsLeading or commissioning...

Job DescriptionThe Customer Experience Insights Lead will play a critical role in helping M&S understand our customers' experiences in the markets we operate. The successful candidate will develop and evolve our Customer Experience measurement framework to deliver actionable insights and drive business decisions.Key responsibilities include:Developing and...

About the TeamOur Customer Insights Manager will play a critical role in shaping future strategies, improving customer experience, deepening engagement, and driving revenue through data-driven insights.Responsibilities include employing strong technical data science skills to build machine learning models, delivering insights to drive business understanding,...

About the RoleWe are seeking a highly skilled Customer Insight Manager to join our team at Harnham.As a key member of our CX function, you will lead or commission research to provide valuable insights that help optimize customer journeys, boosting advocacy, loyalty, and overall experience.You will also contribute to strategic planning with data-driven...

We are seeking a Data-Driven Insights Manager to join our team at UKTV. This is a key role that will provide data-led and audience-centric recommendations to enhance our audience intelligence.The successful candidate will have a strong understanding of econometrics and associated capabilities, as well as experience working with social metrics and the...

We are looking for a highly skilled Data-Driven Customer Experience Specialist to join our team at Abercrombie. As a key member of our Personalization Marketing Analytics team, you will be responsible for analyzing customer data to generate insights that improve the customer experience and drive customer acquisition, sales, and retention.About the RoleIn...

The Customer Experience & Business Trends (CXBT) organization at ENGINEERINGUK is seeking a highly motivated, data-driven individual to join our team in London.">Job Description:We're looking for a talented professional with strong analytical and quantitative skills to drive customer experience improvements across multiple geographies and millions of...

Job Title: Customer Insights ManagerAbout the CompanyWilliam Hill is a leading betting and gaming company that prioritizes diversity, equity, and inclusion. We are committed to fostering a welcoming and safe workplace that values all forms of diversity and provides opportunities for growth.We are seeking an experienced Customer Insights Manager to join our...

As a Customer Insights Manager at Marks & Spencer, you will play a vital role in driving business growth through data-driven insights. You will lead the development of multi-channel audiences using our state-of-the-art technology in BEAM and other tools like our Customer Data Platform (CDP). Your expertise in SQL and PySpark will enable you to create...

Vertical Advantage is a leading consumer insights consultancy that empowers clients with data-driven strategies. We are seeking a Senior Insight Manager to lead high-impact projects, distilling complex data into actionable recommendations.In this role, you will leverage advanced data analysis skills and industry knowledge to drive strategic decisions for...

As a Data-Driven Insights Manager at Wolverine, you will play a pivotal role in driving customer experience through data-led decisions. With a strong background in digital optimization, you will be responsible for identifying opportunities within the shopping funnel to drive conversion, analyzing both quantitative and qualitative data to inform...

Job Title: Customer Insights ManagerWe're seeking a skilled Customer Insights Manager to drive our understanding of customer motivations, behaviours, and needs. As the primary voice of the customer, you'll guide cross-functional teams toward user-centred approaches that improve the customer journey.The ideal candidate has 7+ years in user research, with...

Eames Consulting is a global insurance broker seeking a highly skilled Insight Driven Analyst to join its team. Salary: £70,000 - £90,000 per annum. This role involves working closely with Data Scientists to design dashboards and visualisations to showcase new analyses from actuarial teams and data scientists.About the CompanyEames Consulting is a leading...

Job DescriptionThis role involves leading the customer insights team at Harnham, focusing on end-to-end customer experience optimisation. You will drive initiatives to enhance advocacy, loyalty, and customer experience by gathering insights from various data sources.The successful candidate will have strong experience in the customer insights space and...

Job Overview:Ted Experience is seeking a detail-oriented individual to join their team as a Mystery Shopper for a globally recognised premium brand.About the Role:This is an exciting opportunity to work with a world-renowned brand, delivering exceptional customer experiences and maintaining high standards of quality. As a Mystery Shopper, you will visit...

We are seeking an experienced Analytics Solutions Specialist to join our team in London. The ideal candidate will have a strong background in digital analytics and a proven track record of delivering data-driven solutions.The estimated salary for this role is around £65,000 per year. Key responsibilities include developing and implementing comprehensive...

T&Pm is a dynamic company that's revolutionizing the way people enjoy premium beer and cider from the Cotswolds. We're passionate about providing exceptional customer experiences, and we need your expertise to help us achieve it.**Job Description**As a Customer Insights Manager, you'll be responsible for designing, implementing, and optimizing data processes...

Job SummaryWe are seeking an experienced Customer Insight Manager to join our team at Harnham, working on transforming the insurance space whilst remaining dedicated to enhancing customer experiences.About the Role:Provide in-depth insights into the full customer journeyTranslate survey and complaint data into actionable insightsLead or commission research...