Customer Insight Leader
3 weeks ago
We are seeking an experienced Customer Insight Manager to join our team at Harnham, working on transforming the insurance space whilst remaining dedicated to enhancing customer experiences.
About the Role:
- Provide in-depth insights into the full customer journey
- Translate survey and complaint data into actionable insights
- Lead or commission research to optimize customer journeys, boosting advocacy, loyalty, and overall experience
- Analyze Voice of the Customer (VoC) and Speech Analytics data with both qualitative and quantitative methods for diverse customer segments
- Contribute to strategic planning with data-driven insights
- Define and measure customer perceptions consistently across all products and journeys
Your Skills and Experience:
- Proven experience mentoring and coaching teams
- Expertise in leading Customer Experience (CX) initiatives
- Strong insight generation and storytelling skills, with a focus on actionable insights
- Strategic mindset
This role offers an estimated salary range of £60,000 - £70,000 per annum, depending on experience.
-
Customer Insights Leader
2 weeks ago
London, Greater London, United Kingdom Brambles Full timeBrambles is seeking a Customer Insights Leader to develop and execute voice of the customer (VoC) product strategies that align with business objectives. This role will play a key part in enhancing customer satisfaction and driving business growth.As a senior leader in our CX organization, you will be responsible for formulating and executing VoC product...
-
Carbon Insights Specialist
3 weeks ago
London, Greater London, United Kingdom Insight Full timeAbout InsightWe are a leader in global market analysis, seeking a skilled Carbon Insights Specialist to join our rapidly expanding global markets team.This team delivers real-time insights and analysis on global markets to a diverse range of clients, including traders, portfolio managers, economists, and strategists on both the buy-side and sell-side.Provide...
-
Data Insights Leader
6 days ago
London, Greater London, United Kingdom Marshmallow Full timeHelp Us Build a Revolutionary Insurance CompanyWe are seeking an exceptional Data Insights Leader to join our team at Marshmallow. As a key member of our leadership, you will play a crucial role in driving business growth and success through data-driven insights.Our company is dedicated to providing fair and affordable insurance solutions for individuals who...
-
Strategic Insights Leader
5 days ago
London, Greater London, United Kingdom J.P. Boden & Co. Limited Full timeRole Summary:We are seeking a Strategic Insights Leader to join our team at J.P. Boden & Co. Limited. As a key member of our Insights team, you will be responsible for developing and executing our customer insight strategy, with a focus on synthesising large data and insights across sources to deliver engaging presentations.The ideal candidate will have a...
-
Data Insights Leader
3 weeks ago
London, Greater London, United Kingdom ENI - Elizabeth Norman International Full timeJob Title: Data Insights LeaderWe are seeking a highly skilled Data Insights Leader to join our team at ENI - Elizabeth Norman International. As a leading live entertainment company, we strive for excellence in live music and data.About the Role:To translate diverse data sources into actionable insights and led dashboards, you will be pivotal in helping us...
-
Strategic Insights Leader
3 weeks ago
London, Greater London, United Kingdom The Economist Group LTD Full timeThe Economist Group LTD is seeking a skilled Strategic Insights Leader to join our team. As a key member of our organization, you will be responsible for driving the development of customer insight and contributing to business strategy development.Job SummaryWe are looking for a highly capable individual with strong quantitative analysis skills and...
-
Strategic Insights Leader
4 weeks ago
London, Greater London, United Kingdom Veeva Systems, Inc. Full timeAbout the RoleAs a Strategic Insights Leader, you will play a key role in helping Veeva Systems, Inc. transform the life sciences industry by designing and delivering data, analytics, and insights solutions for core business issues faced by today's life sciences organizations.The Analytics Business Consulting Team is focused on supporting our customers by...
-
Senior Insight Leader
3 weeks ago
London, Greater London, United Kingdom Vertical Advantage Full timeJob Title:Senior Insight LeaderCompany OverviewA forward-thinking consumer insights consultancy, backed by a leading global media group in the food and drink sector.About the RoleWe are seeking a Senior Insight Leader to lead high-impact projects, transforming data into actionable strategies to guide client decisions. You will leverage quantitative and...
-
Data Insights Leader
2 weeks ago
London, Greater London, United Kingdom Boston Hale Full timeAt Boston Hale, we're seeking an exceptional Data Insights Leader to spearhead our analytics efforts in central London. This permanent role offers a competitive salary of £90,000 - £110,000 per annum.About the Role:As our Data Insights Leader, you'll lead on delivering an innovative roadmap that drives customer experience and annual growth. You'll work...
-
Commercial Insights Leader
4 weeks ago
London, Greater London, United Kingdom Datatech Analytics Full timeAn exciting opportunity has arisen for a Commercial Insights Leader to join Datatech Analytics, one of the UK's leading recruitment agencies in the field of analytics.About the RoleThe successful candidate will be responsible for supporting the Commercial division, which generates the majority of revenue through advertising sales, brand partnerships, and...
-
Strategic Insight Leader
3 weeks ago
London, Greater London, United Kingdom Harnham Full timeJob Title: Strategic Insight Leader£108,000 per annumAbout the Role:We are seeking an experienced Consumer Insights Expert to lead our research team. As a Strategic Insight Leader, you will be responsible for driving key initiatives across the business by generating insights on performance across the UK and working closely with senior stakeholders.Main...
-
Product Management Leader
3 weeks ago
London, Greater London, United Kingdom Insight Global Full timeJob Summary">We are seeking a seasoned Product Management Leader to manage project budgets, oversee risk management, run Steering Committees (SteerCo), and handle tracking and reporting for Insight Global. The ideal candidate is a self-starter who can ramp up quickly, has technical expertise, and experience in change management.
-
Head of Customer Insights
3 weeks ago
London, Greater London, United Kingdom TechYard Recruitment Full timeWe seek a results-driven Senior Data Architect to join our team at TechYard Recruitment in London. As a senior leader in data engineering, you will be responsible for driving the design and implementation of data solutions that integrate Salesforce CRM, web analytics, and e-commerce platforms (e.g., Magento). Your focus will be on enabling advanced customer...
-
Commodity Insights Leader
2 weeks ago
London, Greater London, United Kingdom S&P Global Full timeAbout the Role: S&P Global seeks a Commodity Insights Leader to join our Global Strategic Engagement and Intelligence Group (SEIG). The successful candidate will lead the development and execution of engagement strategies for global gas and power markets, serving as a key link between commodity lines. As a leader in Commodity Insights formation and expansion...
-
Market Insights Leader
4 weeks ago
London, Greater London, United Kingdom Harnham Full timeAbout Our TeamWe're a dynamic team at Harnham, partnering with growing research companies to find talented professionals like you. As a Market Insights Leader, you will play a critical role in delivering impactful insights to our clients.With a proven ability to translate data into meaningful insights and visualizations, you will be responsible for...
-
Quantitative Insights Leader
3 weeks ago
London, Greater London, United Kingdom STRAT7 Crowd DNA Full timeQuantitative Insights LeaderWe are seeking an experienced Quantitative Insights Leader to join our team in London. In this role, you will lead the development of innovative research solutions that drive business growth and inform strategic decision-making.As a leader in quantitative research, you will have a strong track record of delivering high-impact...
-
Data Insights Leader
3 weeks ago
London, Greater London, United Kingdom Wenham Carter Group Full timeJob OverviewWe are seeking a seasoned Data Insights Leader to join our Wenham Carter Group team in Central London.The successful candidate will lead our Business Intelligence function, driving decision-making through data insights and collaborating with senior executives and stakeholders to influence data-driven business decisions.
-
Global Insights Leader
5 days ago
London, Greater London, United Kingdom Gartner Full timeWe're Gartner, a global research and advisory firm that empowers enterprise leaders to make better decisions.As a Global Insights Leader, you'll play a critical role in delivering actionable insights to our clients. With over 20,000 associates globally, we're committed to fostering a culture of innovation and excellence.The ideal candidate will have strong...
-
Strategic Pricing Insights Leader
3 weeks ago
London, Greater London, United Kingdom Eames Consulting Full timeWe are seeking a Strategic Pricing Insights Leader to join Eames Consulting.Job DescriptionAs a key member of our team, you will shape our pricing approach with data-driven insights to drive profitability and enhance customer experience.This role offers an opportunity to bring your expertise in predictive modeling, data enrichment, and AI initiatives to...
-
Audience Insights Leader
5 days ago
London, Greater London, United Kingdom BBC Group and Public Services Full timeJob Overview:The BBC is seeking a skilled researcher to join its Audience Insights team as Audience Insights Leader. This is an exciting opportunity to shape the future of the BBC by providing critical insights and analysis to inform strategic decision-making.Key Responsibilities:Develop and implement research strategies to meet business needsAnalyse complex...