Customer Experience Insights Lead

About the RoleWe are seeking a highly skilled Customer Insight Manager to join our team at Harnham.As a key member of our CX function, you will lead or commission research to provide valuable insights that help optimize customer journeys, boosting advocacy, loyalty, and overall experience.You will also contribute to strategic planning with data-driven...

We are excited to offer a challenging and rewarding opportunity for a Senior Customer Experience Operations Analyst at Akeneo, the Product Experience Company. As a key member of our team, you will play a vital role in shaping the future of our Customer Success and Professional Services teams.Job OverviewThis position requires a skilled professional with +3...

CX Insight Manager Job Summary:Harnham is seeking a highly analytical CX Insight Manager to join our team. The successful candidate will be responsible for providing actionable insights into end-to-end customer journeys, identifying areas for improvement, and developing strategic plans to enhance customer advocacy, loyalty, and experience.Key...

About the RoleWe are seeking an Experienced Insights Professional to lead our end-to-end customer experience optimisation efforts. As a Customer Insights Lead, you will oversee a team responsible for providing actionable insights on customer journeys.Your key responsibility will be to gather and analyse Voice of the Customer (VoC) and Speech Analytics data...

We are seeking a Customer Insights Lead to join our team at Harnham, working with a well-known financial services business in London.Estimated salary: 70,000.00The successful candidate will be responsible for building out a new function within the business, focusing on turning measurement of customer experience into a science.The Role:Conduct research that...

CUSTOMER INSIGHTS BUSINESS LEADHarnham are working with a well-known financial services business to hire a Customer Insights Business Lead. The Customer Insights Business Lead role is responsible for building and managing a new function within the business, turning customer experience measurement into a science.THE ROLE:Involved in research that provides...

Are you a seasoned professional looking to drive business growth and deliver exceptional client experiences? As our Client Success Manager, you'll be at the forefront of client-facing operations, ensuring seamless event delivery and maintaining strong relationships with clients and internal stakeholders.About Our CompanyCFO Insights is Northern Europe's...

We're looking for a highly skilled Customer Experience Lead to join our team at Match Digital. As a key member of our organization, you'll play a crucial role in delivering best-in-class customer experiences across all touchpoints.About the Role:This is an exciting opportunity to work with both internal and external stakeholders to review, govern, and...

Why This Job?This is an exciting opportunity to join a dynamic and growing organization as a Customer Insights Lead. You will have the chance to work with a talented team of professionals who share your passion for data and analytics.About the RoleIn this role, you will be responsible for analyzing large datasets to identify trends and insights that can...

Job Title: Customer Journey Metrics ManagerAbout the Role:We are seeking a seasoned Customer Journey Metrics Manager to join our team at Expedia Group. As a key member of our Partner Advocacy team, you will play a critical role in defining how we measure and understand the experiences our Partners have when using our products.This is an exceptional...

Harnham is partnering with a prominent financial institution to find a Customer Insights Manager. The ideal candidate will spearhead the development of a customer insights function within the company, focusing on transforming customer experience measurement into a data-driven science.The Customer Insights Manager will be responsible for conducting research...

Job Title: Lead Content Creator for CFO InsightsAbout Us: CFO Insights is Northern Europe's largest CFO forum, dedicated to connecting and developing CFOs, finance leaders, and innovators. As part of United Media, we focus on creating industry-leading media and conference products in sectors like insurance, HR, private equity, retail, and more.We Offer:...

We're partnering with a leading travel insurance organisation to drive internal customer experience programs across the wider business. The Customer Experience Lead will have the following responsibilities:Utilise quantitative and qualitative data, and various other data sources to generate strategic insightsReport insights and business recommendations to...

We're seeking a talented User Experience Insights Lead to join our team at WhatsApp. The estimated salary for this position is $140,000 - $200,000 per year.About the PositionThis is a key role that requires a strong understanding of user experience principles and the ability to translate research findings into strategic narratives. You'll work closely with...

Job DescriptionUp to £70,000 per annumLondonHarnham is partnering with a well-established financial services organisation to recruit a Customer Insights Manager.The Customer Insights Manager will be responsible for developing and implementing a new function within the business, focusing on transforming customer experience measurement into a science-based...

Job DescriptionThis role involves leading the customer insights team at Harnham, focusing on end-to-end customer experience optimisation. You will drive initiatives to enhance advocacy, loyalty, and customer experience by gathering insights from various data sources.The successful candidate will have strong experience in the customer insights space and...

Unlock Your Career Potential with CFO InsightsWe are seeking a talented and ambitious individual to join our team as a Financial Insights Specialist. This is an exceptional opportunity to fast-track your career in a dynamic and entrepreneurial environment.About UsCFO Insights is part of United Media, a leading company that focuses on building large-scale...

Job Title: Digital Customer Engagement SupervisorWe are seeking an experienced team leader with a proven track record in delivering high-quality customer experiences through optimized self-service solutions. Located in Milton Keynes, this 12-month fixed-term contract offers a competitive salary of £36,500.We value innovation and efficiency in our customer...

Blink is a leading Employee App that empowers teams to work together seamlessly. As a Customer Experience Lead, you will be responsible for building and maintaining relationships with key stakeholders across our customer base in the UK, USA, and Australia.Key Responsibilities:Identify customers' needs and provide value-based business cases to promote Blink...

CFO Insights is seeking a highly motivated and results-driven Junior Finance Professional to join our team in London. As a key player in our finance team, you will be responsible for managing financial transactions, preparing financial reports, and implementing new finance processes.About UsCFO Insights is a leading provider of finance solutions, with a...