Administrative Support Specialist

4 days ago

Coventry, Coventry, United Kingdom Reed Talent Solutions Full time

Job Summary:

We are seeking an experienced Administrative Support Specialist to join our team at Cadent Gas. As an Administrative Support Specialist, you will provide administrative support to the team, creating operational work orders and other associated administrative tasks to build the delivery plan as agreed by Customer Operations.

Key Responsibilities:

  • Provide administrative support to the team, including creating operational work orders and other associated administrative tasks.
  • Assist in the administration of scheduling activities, in line with guidelines, procedures, and training.
  • Contact customers to schedule work and ensure they understand what is required.
  • Support revenue collection.
  • Highly organized with attention to detail.
  • Able to use all required systems to obtain information to aid the job instructions and completion of right first time.
  • Support MI for Compliance work and training, identifying issues or concerns.
  • Provide advice and support via different communication channels.
  • Maintain and develop working relationships.
  • Work within and promote the philosophy of safe team working.
  • Broad knowledge of Cadent's Core Policies and Procedures that impact the way we operate.
  • Ensure efficiency and compliance to company policies.
  • Actively demonstrate and promote the Cadent Values, and positively contribute to a customer-oriented approach.
  • Contribute to a culture of continuous improvement and service excellence by adhering to agreed standard operating procedures and making suggestions for improvements.
  • Be inquisitive with an interest in developing existing skill set and learning new skills.
  • Provide brilliant quality customer service to all internal and external stakeholders.
  • Demonstrate an inclusive work ethic.

Requirements:

  • Ability to provide administrative support to the team.
  • Previous administrative experience.
  • Ability to multi-task with a high level approach to problem-solving.
  • Ability to assist in the administration of scheduling activities.
  • Previous use of computer systems.

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