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Customer Service Assistant Manager

1 month ago

Wokingham, Wokingham, United Kingdom Places Leisure Full time

About the Role

We are seeking a highly motivated and experienced Customer Service Assistant Manager to join our team at Places Leisure. As a key member of our operations team, you will be responsible for coordinating Catering & Retail operations to maximise sales and profitability.

Key Responsibilities

  • Coordinating stock orders, stock takes, sales audits, and vending operations
  • Delivering promotional activity and leading and managing employees in the catering team
  • Ensuring the team responds to all product enquiries from prospective and current members
  • Motivating the team to create opportunities by being proactive and productive

About You

To be successful in this role, you will have previous experience of working within a similar role, ideally within a leisure/health centre environment. You will also have well-rounded knowledge of customer service and administration.

What We Offer

We offer a comprehensive benefits package, including full Health & Fitness membership for you, a nominated adult, and up to 4 juniors. You will also have access to our Company Pension scheme, cashback plan for healthcare costs, and discounts on activities, centre shop, and cafes.